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Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,868 topics in this forum

  1. My Maracas disappeared from my gear after crash!

    By assface,
    • 0 replies
    • 412 views

  3. Cannot extract

    By Nerjinzul,
    • 2 replies
    • 1.6k views

  4. Recovering Old Account

    By mattlol85,
    • 8 replies
    • 1.7k views

  5. Password Recovery Issue

    By TheGingerChris,
    • 2 replies
    • 486 views

  6. Lost Forum Account with DTs

    By Dollypatton,
    • 1 reply
    • 366 views

  7. fixxed

    By hackleman8,
    • 1 reply
    • 410 views

  8. Forgot my game login

    By Foxstyle,
    • 1 reply
    • 405 views

  9. Lost My demon water gun

    By assface,
    • 1 reply
    • 418 views

  10. A beginner's question

    By vital542,
    • 6 replies
    • 1.2k views

  11. my game is completly red and black D:

    By gonzagoni,
    • 6 replies
    • 908 views

  12. Mag bug after Server reset?

    By SinowNeo617,
    • 9 replies
    • 1.8k views

  13. not a valid win32 application

    By Satisfoxy,
    • 7 replies
    • 1.6k views

  14. Is there a discord server?

    By XenoMonad,   
    • 14 replies
    • 2.8k views

  15. Account Recovery

    By Caleb Davis,
    • 3 replies
    • 787 views

  16. Help needed with in-game controls

    By cherrypipka,
    • 2 replies
    • 886 views

  17. Unable to enter password on login screen

    By snavron,
    • 2 replies
    • 998 views

  18. i cant sign in

    By sonicx2k0,
    • 1 reply
    • 451 views

  19. old account recovery failed?

    By ARMAGGEDON,
    • 2 replies
    • 667 views

  20. Does anyone know how I can keep my account logged in?

    By SenorToastYT,
    • 1 reply
    • 614 views

  21. I can't connect to the game.

    By LEY,
    • 4 replies
    • 1.2k views

  22. Puedo recuperar mi cuenta?

    By 'Steven Waasauskii',
    • 1 reply
    • 542 views

  23. I lost My Lincry 0/0/100/100/80

    By assface,
    • 11 replies
    • 810 views

  24. game crash on launch

    By Chris Hyme,
    • 4 replies
    • 936 views

  25. error 916

    By metabolic,
    • 11 replies
    • 1.8k views

  26. Consistant crashing?

    By AeonTheShadow,
    • 4 replies
    • 1.4k views
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