Jump to content
Easter Event ended

Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,867 topics in this forum

  1. Mag Bugged

    By Faelynn,
    • 2 replies
    • 667 views

  3. Lost Item

    By Faelynn,
    • 2 replies
    • 757 views

  4. Help me plz

    By Champione,
    • 3 replies
    • 896 views

  5. Installed new RX580 GPU and now PSO runs under 15 frames 1 2

    By Clappy,
    • 16 replies
    • 1.8k views

  6. How do I assign skills/items to the bar on the bottom of the screen:

    By psyduck314,
    • 7 replies
    • 1.8k views

  7. I lost PDs

    By IronSheik,
    • 6 replies
    • 762 views

  8. BUG MAG

    By Daniel Eon Miny,   
    • 2 replies
    • 578 views

  9. Game unable to run

    By Crank,
    • 3 replies
    • 680 views

  10. Recovery Help Needed

    By KuRtz,
    • 1 reply
    • 802 views

  11. Issue with mag stats

    By Smoochum,
    • 13 replies
    • 1.7k views

  12. Problem with my items in the bank

    By matheusrj9,
    • 1 reply
    • 542 views

  13. Múltiple Virus detected in Archives

    By Damian Lazcano,
    • 3 replies
    • 711 views

  14. Help failing to patch to serer. Server may be under maintenance

    By GraviosGuy,   
    • 4 replies
    • 842 views

  15. Antivirus, suspects malicious.

    By despirien,
    • 3 replies
    • 793 views

  16. N°908

    By adrixxl,
    • 6 replies
    • 992 views

  17. Account Hacked?

    By rapidz,
    • 11 replies
    • 1.2k views

  18. Question about Controller setting

    By iamaboy,
    • 2 replies
    • 1.2k views

  19. Black Screen on Startup

    By Jawd,
    • 2 replies
    • 1.5k views

  20. Unable to Log-In or Recover Password

    By kaymetal,   
    • 3 replies
    • 1.2k views

  21. I CANT TEXT

    By Gessé,
    • 2 replies
    • 786 views

  22. Launcher/Antivirus Issues

    By (Jay),
    • 3 replies
    • 1.2k views

  23. Game crashes when i deposit a large amount of meseta

    By archisint,
    • 2 replies
    • 776 views

  24. Mi mag perdio Mylla and Youlla y duplico Farlla

    By Tenno,
    • 4 replies
    • 948 views

  25. In game chat not working

    By Shade_Shadows,
    • 4 replies
    • 1.2k views

  26. I cant get launcher to work or Update install

    By KingMocha,
    • 5 replies
    • 2.3k views
×
×
  • Create New...