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Strawberry Orange Banana Lime Leaf Slate Sky Blueberry Grape Watermelon Chocolate Marble
Strawberry Orange Banana Lime Leaf Slate Sky Blueberry Grape Watermelon Chocolate Marble

Technical Support

All tech support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notas:

Guildcard

If the report is not related to a specific account, use N/A.
Para ver tu guildcard in the game,  open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time in UTC -0, you can use this tool to convert your local time to UTC -0.
Don't use "X dais/hours/minutes ago" unless you don't really remember the time.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

Gracias!

3,630 topics in this forum

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  2. Error 403?

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  3. Does not work

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  4. I Cant make a new Char?

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  5. Mag went wonky

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  6. Items are appearing wrongly

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    • 154 views

  7. some f*ckery with login. 1 2 3 4 6

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  8. Game keeps kicking me to the title screen at random (No.100 Connection Termination)

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  9. The Launcher download isn't found

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  10. Add Character Slot

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  11. Email Registration

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  12. Section ID Change Failure

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  13. Item cayo por fuera de mi alcance en LHB :( ayuda

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    • 5 replies
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  14. Lost Item

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    • 4 replies
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  15. Game Crash after sonic team logo

    By Kevalation,
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  16. Slow Loading

    By Faelynn,
    • 9 replies
    • 651 views

  17. my items are all wrong and takes forever to get in

    By Shiga321,
    • 5 replies
    • 441 views

  18. lost bank names ??? of items

    By donpepe99,
    • 3 replies
    • 439 views

  19. Switch Pro Controller

    By Thrive2003,   
    • 4 replies
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  20. No DLL error

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  25. Samurai armor

    By JakkofAll,   
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