Jump to content
Valentine's Event ended
New Year Cards 2025 redeems (last month!)

Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,886 topics in this forum

  1. [READ THIS FIRST] Frequent bugs 1 2 3

    By chuk,
    • 36 replies
    • 20k views

  3. Help please

    By joeldandoy@gmail.com,
    • 5 replies
    • 182 views

  4. How do I delete this forum account?

    By AdamFrost901,
    • 1 reply
    • 153 views

  5. Account Recovery

    By BLACKHEART,
    • 6 replies
    • 250 views

  6. Mag Vanished After "Sort Items" Issue

    By Zralex,   
    • 2 replies
    • 107 views

  7. AHK /bank macro

    By Khazaddim,
    • 8 replies
    • 434 views

  8. I shoot: I crash (? . _.)

    By Kotta,
    • 6 replies
    • 342 views

  9. New player but password not working?

    By Arithalon,
    • 2 replies
    • 178 views

  10. Crashes everytime i attack

    By RecklessPrincxss,
    • 5 replies
    • 279 views

  11. Issue: Client version too old update through Launcher

    By joetroop,
    • 1 reply
    • 191 views

  12. Constant Crashing

    By CoalBerner,   
    • 1 reply
    • 141 views

  13. Cant Update the launcher

    By Champione,
    • 3 replies
    • 181 views

  14. Game account recover

    By bloodseeker,
    • 2 replies
    • 154 views

  15. Problema para reset de materiais

    By Caio Cesar Pafume Ribeiro,
    • 2 replies
    • 103 views

  16. Crashing as soon as i press any attack in game

    By hidden,
    • 1 reply
    • 123 views

  17. crashing

    By Gaz,
    • 8 replies
    • 394 views

  18. Any suggestions regarding error no. 100?

    By Liam Topliss,
    • 3 replies
    • 781 views

  19. Audio crash during gameplay

    By CookieMom,
    • 1 reply
    • 169 views

  20. Performance issues

    By Lemon,
    • 6 replies
    • 680 views

  21. Every time i fire a gun. My friend crashes

    By Jukes4JesusTV,
    • 3 replies
    • 284 views

  22. Controller issues on Windows 11

    By Antarius,
    • 0 replies
    • 160 views

  23. cannot log in

    By bunnygwen,
    • 6 replies
    • 1.1k views

  24. I am not receiving the password reset link email.

    By Naitguolf,
    • 2 replies
    • 204 views

  25. Constant disconnections

    By Nuckenfuts,
    • 2 replies
    • 482 views

  26. Can't log in after registering my account?

    By spacedreamdaze_,
    • 8 replies
    • 709 views
×
×
  • Create New...