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Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,826 topics in this forum

  1. [READ THIS FIRST] Frequent bugs 1 2 3

    By chuk,
    • 36 replies
    • 16.9k views

  3. Game wont load up 1 2

    By Vigilance,
    • 19 replies
    • 1.2k views

  4. empty bank items

    By MrSpock,
    • 3 replies
    • 104 views

  5. Game crashes after trying to start

    By zivage,
    • 5 replies
    • 1.2k views

  6. DisplayMode Error

    By VonPawn,
    • 5 replies
    • 594 views

  7. help!!!!! item name???

    By coolys7,
    • 8 replies
    • 758 views

  8. Unable to register for a game account to actually play

    By Nivvin,
    • 4 replies
    • 243 views

  9. Account Progress Seemingly Missing

    By PK-Fare,   
    • 12 replies
    • 402 views

  10. Ultima on SteamDeck

    By vash1717,
    • 8 replies
    • 501 views

  11. Item Reader help

    By Phiendish420,
    • 3 replies
    • 232 views

  12. weapon wont equip

    By final pacman,
    • 2 replies
    • 121 views

  13. Moving game Windows/Tabing out of the game 1 2

    By Salm,
    • 17 replies
    • 514 views

  14. Automatic login

    By Gunz924,
    • 4 replies
    • 184 views

  15. "Forgot my password" doesnt send email

    By HosenKlosen,
    • 2 replies
    • 196 views

  16. Playing via Steam Link

    By VYZNDR,
    • 1 reply
    • 121 views

  17. Error 100 disconnected

    By Dollypatton,
    • 1 reply
    • 131 views

  18. UserID and launcher issues

    By alchemy_like,
    • 1 reply
    • 460 views

  19. UserID and launcher issues

    By alchemy_like,
    • 1 reply
    • 103 views

  20. PSO Running on Steam Deck?

    By sde36,
    • 9 replies
    • 2.2k views

  21. Necesito ayuda con mi cuenta!

    By akashi2016,
    • 5 replies
    • 887 views

  22. no email validate

    By dozyryan,
    • 2 replies
    • 251 views

  23. No E-mail Validate

    By deadson12,
    • 1 reply
    • 173 views

  24. I crash after pressing home in the lobby

    By FomarlVeteran,
    • 2 replies
    • 150 views

  25. MISSING ITEMS - Please Help!!!!!

    By Zandres,
    • 6 replies
    • 364 views

  26. launcher error

    By Genarenx,
    • 1 reply
    • 391 views
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