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Christmas is on Ultima

Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

Followers 2

3,739 topics in this forum

  1. [READ THIS FIRST] Frequent bugs 1 2

    By chuk,
    • 27 replies
    • 13.7k views

  2. i did a stupid and misspelled my email address

    By wontrice,
    • 2 replies
    • 95 views

  3. Launcher timing out, not updating :(

    By Wolf Moon,
    • 8 replies
    • 163 views

  4. Can't run Launcher - potential virus or unwanted software

    By sabertooth2251,
    • 1 reply
    • 262 views

  5. I can't remember my User ID, has been 6 years from the last time i've played

    By Isaac Clarke,
    • 1 reply
    • 202 views

  6. Cannot run launcher

    By Abominabibble,
    • 3 replies
    • 804 views

  7. Cannot run launcher

    By Abominabibble,
    • 0 replies
    • 356 views

  8. Lost Character Password

    By Danilovisky,
    • 1 reply
    • 353 views

  9. Is there a discord server?

    By XenoMonad,   
    • 6 replies
    • 492 views

  10. Constant Crashing 1 2

    By mudkipzjm,
    • 21 replies
    • 1.5k views

  11. Necesito AYUDAaaaaaaa

    By ToBoGuRo,
    • 3 replies
    • 339 views

  12. 403 error launcher / 908

    By ink,
    • 3 replies
    • 664 views

  13. Virus?

    By KuraDomowa,
    • 1 reply
    • 1.1k views

  14. Trojan in launcher?

    By AnubisEnd,
    • 3 replies
    • 828 views

  15. Error 903

    By Abraham_Lincoln,
    • 2 replies
    • 344 views

  16. Error 908

    By KSicat,
    • 4 replies
    • 394 views

  17. Unable to launch game [Windows 10]

    By acidbearboy,
    • 3 replies
    • 482 views

  18. Necesito ayuda recuperando una cuenta o un personaje

    By Drago1,   
    • 4 replies
    • 652 views

  19. My friend cannot access her Ultima account anymore.

    By Gamingboy6422,
    • 1 reply
    • 419 views

  20. Server full

    By Gotty,
    • 10 replies
    • 500 views

  21. Error 908

    By Masterballs,
    • 3 replies
    • 390 views

  22. Game crashes after shooting.

    By Clappy,
    • 11 replies
    • 1.2k views

  23. crashes after PB sometimes 1 2

    By RazzleDazzle,
    • 26 replies
    • 4.1k views

  24. "Error: The given path's format is not supported."

    By 777,
    • 12 replies
    • 378 views

  25. Recovering Old Account

    By mattlol85,
    • 1 reply
    • 458 views
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