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Technical Support

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How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,813 topics in this forum

  1. [READ THIS FIRST] Frequent bugs 1 2

    By chuk,
    • 27 replies
    • 16.2k views

  3. Necesito ayuda con mi cuenta!

    By akashi2016,
    • 2 replies
    • 32 views

  4. PSO Running on Steam Deck?

    By sde36,
    • 8 replies
    • 614 views

  5. no email validate

    By dozyryan,
    • 2 replies
    • 149 views

  6. No E-mail Validate

    By deadson12,
    • 1 reply
    • 76 views

  7. I crash after pressing home in the lobby

    By FomarlVeteran,
    • 2 replies
    • 92 views

  8. MISSING ITEMS - Please Help!!!!!

    By Zandres,
    • 6 replies
    • 257 views

  9. launcher error

    By Genarenx,
    • 1 reply
    • 272 views

  10. Changing weapons

    By Gunz924,
    • 2 replies
    • 237 views

  11. controls

    By Champione,
    • 3 replies
    • 193 views

  12. Automatic login

    By Gunz924,
    • 2 replies
    • 67 views

  13. Crashing after firing handgun

    By Elza,
    • 2 replies
    • 388 views

  14. Error 100 Automatically After 1 Hour

    By todd.r.moran,
    • 1 reply
    • 311 views

  15. I dont want to be a veteran

    By applesaucin,
    • 10 replies
    • 641 views

  16. Unable to update game from launcher

    By liesmyth,
    • 2 replies
    • 388 views

  17. invalid login credentials

    By Gaz,
    • 8 replies
    • 872 views

  18. Request to Change Game Account Name

    By Agapetos,
    • 3 replies
    • 1k views

  19. Account Recovery

    By mericarol,
    • 3 replies
    • 397 views

  20. Unable to receive guild invite

    By beebopn,
    • 1 reply
    • 200 views

  21. Haven't played this game since playing from 2009-2011

    By Quadworks,
    • 2 replies
    • 227 views

  22. Some of my mags raised a level of defense without me noticing. Literally, there was no way for me to notice....

    By Kotta,
    • 5 replies
    • 249 views

  23. client

    By reina,   
    • 1 reply
    • 225 views

  24. Game crashes after starting 1 2

    By hephaistos47,   
    • 20 replies
    • 4.8k views

  25. Login issues

    By Shumai,
    • 1 reply
    • 117 views

  26. Error: The Request Was Aborted

    By Lunehtik,
    • 2 replies
    • 440 views
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