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All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,898 topics in this forum

  1. Game account recover

    By bloodseeker,
    • 2 replies
    • 655 views

  2. Problema para reset de materiais

    By Caio Cesar Pafume Ribeiro,
    • 2 replies
    • 366 views

  3. Crashing as soon as i press any attack in game

    By hidden,
    • 1 reply
    • 417 views

  4. crashing

    By Gaz,
    • 8 replies
    • 1.1k views

  5. Any suggestions regarding error no. 100?

    By Liam Topliss,
    • 3 replies
    • 1.1k views

  6. Audio crash during gameplay

    By CookieMom,
    • 1 reply
    • 442 views

  7. Performance issues

    By Lemon,
    • 6 replies
    • 1.6k views

  8. Every time i fire a gun. My friend crashes

    By Jukes4JesusTV,
    • 3 replies
    • 700 views

  9. Controller issues on Windows 11

    By Antarius,
    • 0 replies
    • 365 views

  10. cannot log in

    By bunnygwen,
    • 6 replies
    • 1.8k views

  11. I am not receiving the password reset link email.

    By Naitguolf,
    • 2 replies
    • 510 views

  12. Constant disconnections

    By Nuckenfuts,
    • 2 replies
    • 938 views

  13. Can't log in after registering my account?

    By spacedreamdaze_,
    • 8 replies
    • 1.7k views

  14. Need Rollback for Mag feeding purposes.

    By pushan,
    • 2 replies
    • 606 views

  15. Coming back after many years

    By Khazaddim,
    • 8 replies
    • 1.3k views

  16. Low frame rate & No sound

    By pectabyte@hotmail.com,
    • 1 reply
    • 646 views

  17. Put 33 PDs into character bank and it turned into my mag Tellusis

    By ZenReborn,
    • 1 reply
    • 568 views

  18. Keep Getting Booted off The Game

    By Megabotic,
    • 3 replies
    • 640 views

  19. Unable to patch game. Error Code: Remote server returned an error (403) forbidden.

    By arc6290,
    • 2 replies
    • 922 views

  20. Email Validation - Already Validated

    By Nikjames,
    • 1 reply
    • 589 views

  21. Error: The underlying connection was closed

    By JanenbaDMS,
    • 3 replies
    • 826 views

  22. How do I reset my game account password it's been years ?

    By Street1228,
    • 2 replies
    • 685 views

  23. How to whitelist your PSO folder so your Windows Defender/Security stops blocking it on Windows 11 (with screenshots)

    By wontrice,
    • 1 reply
    • 1.6k views

  24. Steam deck display loop?

    By Redwizard,
    • 0 replies
    • 543 views

  25. Bank can't withdraw or store from character bank; DCing and losing items

    By Sardonis,
    • 3 replies
    • 771 views
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