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How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,843 topics in this forum

  1. Error 903

    By Abraham_Lincoln,
    • 2 replies
    • 864 views

  3. Error 908

    By KSicat,
    • 4 replies
    • 998 views

  4. Unable to launch game [Windows 10]

    By acidbearboy,
    • 3 replies
    • 996 views

  5. Necesito ayuda recuperando una cuenta o un personaje

    By Drago1,   
    • 4 replies
    • 1k views

  6. My friend cannot access her Ultima account anymore.

    By Gamingboy6422,
    • 1 reply
    • 1.1k views

  7. Server full

    By Gotty,
    • 10 replies
    • 1.2k views

  8. Error 908

    By Masterballs,
    • 3 replies
    • 810 views

  9. Game crashes after shooting.

    By Clappy,
    • 11 replies
    • 2.1k views

  10. crashes after PB sometimes 1 2

    By RazzleDazzle,
    • 26 replies
    • 5.3k views

  11. "Error: The given path's format is not supported."

    By 777,
    • 12 replies
    • 859 views

  12. (No908) Patch server connection failed. 1 2

    By iiFalconZ,   
    • 19 replies
    • 6.4k views

  13. error 908. Help!

    By Shunt006,
    • 2 replies
    • 637 views

  14. Need to recover old account

    By thirish,   
    • 6 replies
    • 1.1k views

  15. i cant se item descriptions on the floor

    By Froy666,
    • 2 replies
    • 1k views

  16. Item names wrong launcher won't update

    By Siah,
    • 9 replies
    • 963 views

  17. Error 908

    By Kammicalo,
    • 5 replies
    • 816 views

  18. bank bug report

    By final pacman,
    • 2 replies
    • 625 views

  19. Perdida dark meteo o la quitaron del server?

    By skulldark,
    • 4 replies
    • 727 views

  20. Cant login to game

    By dlqpdk,   
    • 1 reply
    • 670 views

  21. Returning player

    By wolf,
    • 1 reply
    • 685 views

  22. Lost a mag

    By AD2k,
    • 4 replies
    • 639 views

  23. ADDONS Font Problem

    By Yuniko,
    • 5 replies
    • 1.3k views

  24. part of ennemy

    By puta,
    • 8 replies
    • 829 views

  25. Account Acting Up

    By Faelynn,
    • 12 replies
    • 1k views

  26. Game closes when returning to lobby, and at occasionally random

    By dillo64,
    • 2 replies
    • 837 views
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