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Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,867 topics in this forum

  1. Restoration of Password for UserID

    By Derelict1,
    • 1 reply
    • 1.1k views

  3. CTD

    By pelador,
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  4. Launcher "virus" and errors

    By scorch2112,
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    • 1k views

  5. A Few Strange Issues!

    By UnicornLord1337,   
    • 2 replies
    • 920 views

  6. Missing Weapons

    By 00Agent0012,
    • 0 replies
    • 807 views

  7. X

    By Rivaul,
    • 0 replies
    • 732 views

  8. Login Issue

    By Logarius,
    • 0 replies
    • 663 views

  9. Login issue...

    By Thomasmoore2187,
    • 3 replies
    • 890 views

  10. Episode 4 solo quests failing to download

    By mikeysrob,   
    • 2 replies
    • 965 views

  11. Colored dots appear throughout the screen of the game.

    By MikeDexmit,
    • 3 replies
    • 742 views

  12. I need some help

    By Rockstarwxy,
    • 6 replies
    • 1.1k views

  13. Interesting thing happened today, and its weird...

    By QU33N-B33,
    • 2 replies
    • 874 views

  14. Bugged out items and stats?

    By Quetzalcoatl,
    • 2 replies
    • 733 views

  15. Personaje Borrado

    By Clay,
    • 5 replies
    • 1.3k views

  16. COMMAND /dropstyle1

    By BONGXRIP.zip,   
    • 3 replies
    • 877 views

  17. Item concerns

    By NamelessFool,
    • 2 replies
    • 965 views

  18. The launcher is considered as a Trojan !

    By NaeZoPlayPSO,
    • 4 replies
    • 1.8k views

  19. User ID Recovery

    By ARTBOB,   
    • 2 replies
    • 867 views

  20. CTD after sega/sonic team screen

    By Ozurdin,
    • 2 replies
    • 692 views

  21. Server Disconnect

    By Ethroden,   
    • 2 replies
    • 832 views

  22. Launcher Update issue

    By Virec,
    • 2 replies
    • 698 views

  23. Suspecting corrupted game files, not sure what to do.

    By Caista19,
    • 3 replies
    • 793 views

  24. help

    By Giovani380,   
    • 4 replies
    • 975 views

  25. Help, please, I can not write in the game chat

    By zetuneiz,
    • 1 reply
    • 710 views

  26. ERROR 912

    By zetuneiz,
    • 3 replies
    • 816 views
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