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How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,867 topics in this forum

  1. "Forgot my password" doesnt send email

    By HosenKlosen,
    • 2 replies
    • 386 views

  3. "Server is full" message bug

    By downsin,
    • 0 replies
    • 417 views

  4. "The beaks cafe "bug

    By Vazerty,
    • 4 replies
    • 594 views

  5. "Trying to stack over the limit..."

    By kajex,
    • 3 replies
    • 512 views

  6. "Unable to connect to the remote server" error updating from launcher

    By yocomotocino,
    • 2 replies
    • 430 views

  7. "Unknown" items in char Veiwer

    By Terrybriggs711,
    • 4 replies
    • 643 views

  8. "X ?" & missing items bug

    By kai1220,
    • 2 replies
    • 464 views

  9. (No908) Patch server connection failed. 1 2

    By iiFalconZ,   
    • 19 replies
    • 6.7k views

  10. [BUG]Mag gained two levels of defense

    By freakingwill,
    • 5 replies
    • 417 views

  11. [deleted]

    By Lvl93Roxas,
    • 1 reply
    • 1k views

  12. [Fixed] Insane FPS drop since last update

    By shadoxlunik,
    • 3 replies
    • 944 views

  13. [HELP] Full inventory bug

    By Unknonymous,
    • 6 replies
    • 631 views

  14. [Post-install] [Pre-first launch] Access to Model Denied

    By Chloros,
    • 3 replies
    • 865 views

  15. [Solved] Black Paper's Deal 2 bugged quest reward?

    By Aylaine,
    • 4 replies
    • 1.3k views

  16. [solved] Help running Launcher on Kubuntu 18.04.1

    By midatou,   
    • 7 replies
    • 1.6k views

  17. [SOLVED] Lost, Found, and changed items

    By xorphinindi,
    • 2 replies
    • 966 views

  18. ***FIXED***Megid bug

    By O9B066,
    • 2 replies
    • 607 views

  19. *MOD ASSISTANCE REQUIRED*

    By Josh Jordan,
    • 5 replies
    • 579 views

  20. *Official* Rollback Request

    By gamenac,
    • 5 replies
    • 511 views

  21. *Rika's Claw Bug* JORLAK

    By Josh Jordan,
    • 10 replies
    • 856 views

  22. /commands not working

    By Isai,
    • 6 replies
    • 836 views

  23. /npc [number] crash

    By gothic717433,
    • 2 replies
    • 423 views

  24. /NPC = Crash to Desktop?

    By tripnout,
    • 1 reply
    • 551 views

  25. /npc making my game crash.

    By lokishiji,
    • 2 replies
    • 534 views

  26. <(Sword) ?> Weapon

    By Dragon7mage6,
    • 7 replies
    • 896 views
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