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Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,867 topics in this forum

  1. All my weapons are invisible

    By mudkipzjm,
    • 6 replies
    • 566 views

  3. Alt+Tab Crashes full screen?

    By nunnbt473,
    • 2 replies
    • 611 views

  4. always CTD on episode 2

    By delukard,
    • 1 reply
    • 992 views

  5. always DCing in when i play with others : (

    By solo guy,
    • 7 replies
    • 576 views

  6. Always wrong username/pw

    By zzllee,
    • 3 replies
    • 362 views

  7. am I screwed?

    By wufiei,
    • 2 replies
    • 448 views

  8. Am I stupid? Nothing happens after character creation

    By Blake Shuster,
    • 10 replies
    • 643 views

  9. Anniversary Event Drop Table Wrong?

    By Gh0st,
    • 3 replies
    • 541 views

  10. Another common bank error

    By birdkiller,
    • 1 reply
    • 525 views

  11. Another Disconnection :'( 1 2

    By Kaiza,   
    • 25 replies
    • 1.6k views

  12. Another Full Account Bug

    By gamenac,
    • 4 replies
    • 482 views

  13. Another limiter unwilling to unseal

    By Glasskite,   
    • 3 replies
    • 528 views

  14. Another mag bug

    By snowfox,
    • 4 replies
    • 813 views

  15. Anti lvl 24 xD?

    By Needlefire,
    • 6 replies
    • 823 views

  16. Anti-Virus Problems!

    By Rebels,
    • 3 replies
    • 924 views

  17. Antivirus, suspects malicious.

    By despirien,
    • 3 replies
    • 802 views

  18. Any fix for Windows 10 yet?

    By Casuallynoted,
    • 6 replies
    • 1.3k views

  19. Any means to avoid error when entering room?

    By oliverchy,
    • 7 replies
    • 657 views

  20. Any suggestions regarding error no. 100?

    By Liam Topliss,
    • 2 replies
    • 565 views

  21. Anyone else getting this?

    By Crunch Drop,
    • 3 replies
    • 517 views

  22. Anyone got this message?

    By Kure-ji,
    • 7 replies
    • 762 views

  23. AOL quest didn't reward mag cell

    By Funplayer,
    • 3 replies
    • 1.1k views

  24. apoyo

    By ANDRES,
    • 3 replies
    • 579 views

  25. Application error - Common bank

    By chuk,   
    • 1 reply
    • 535 views

  26. aqui estou eu denovo

    By vitorffo,   
    • 6 replies
    • 1.2k views
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