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All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,866 topics in this forum

  1. Common bank glitch solved?

    By Night1080,
    • 10 replies
    • 728 views

  3. ? common bank

    By Alkanet,
    • 4 replies
    • 613 views

  4. Crashed

    By Rosetta,
    • 2 replies
    • 506 views

  5. game loseing connection

    By andyshaw619,
    • 0 replies
    • 348 views

  6. Unable to be Invited to Teams.

    By Zynetic,
    • 2 replies
    • 472 views

  7. drop rate

    By Alkanet,
    • 4 replies
    • 515 views

  8. My level just reset to 1

    By flairtorc,
    • 3 replies
    • 447 views

  9. perma seal on lame

    By khi26e,
    • 6 replies
    • 599 views

  10. all items were ?, relogged and all stuff vanished

    By Needlefire,
    • 6 replies
    • 567 views

  11. My mag did the Benjamin button on me

    By khi26e,
    • 4 replies
    • 477 views

  12. game wont start

    By svaltus,
    • 1 reply
    • 453 views

  13. BUG DE HPS

    By NEKRONOS,
    • 0 replies
    • 434 views

  14. weird sound

    By kingpayne,
    • 0 replies
    • 394 views

  15. Dragon scale

    By khi26e,
    • 3 replies
    • 660 views

  16. Mag Evolution Problems

    By Apollo,
    • 8 replies
    • 784 views

  17. uhm just 1 thing

    By SunnyD,
    • 1 reply
    • 477 views

  18. LOST: Lame D'Argent

    By LINKSWORD2,
    • 7 replies
    • 775 views

  19. equipo bugeado

    By Siegfried,
    • 7 replies
    • 650 views

  20. No puedo loguearme

    By anmx14,
    • 8 replies
    • 508 views

  21. mi character aparecio en nivel 1

    By matyksan,
    • 7 replies
    • 494 views

  22. My friend need Rollback

    By Mantis Aqua,
    • 2 replies
    • 389 views

  23. Mag Fail.

    By Dizzak420,
    • 4 replies
    • 491 views

  24. SS RANK TTF CRASHED

    By Mantis Aqua,
    • 1 reply
    • 483 views

  25. Game shuts off with alt+TAB

    By ghost21211,
    • 2 replies
    • 459 views

  26. Connection Problem

    By tenkaixii,
    • 3 replies
    • 453 views
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