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How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,866 topics in this forum

  1. Resolution problem

    By iLone,
    • 0 replies
    • 366 views

  3. Common bank crash

    By Roslin,
    • 4 replies
    • 500 views

  4. De nuevo perdida de items 1 2

    By Henry,
    • 15 replies
    • 1.4k views

  5. ...what?

    By Alex1991,
    • 1 reply
    • 470 views

  6. ? in my bank causing crash

    By Swirl,
    • 6 replies
    • 656 views

  7. RollBack for my Items

    By Joey20,
    • 14 replies
    • 799 views

  8. mag cell didnt work

    By Alex1991,
    • 3 replies
    • 518 views

  9. Need a rollback please?

    By magicmissile,
    • 3 replies
    • 442 views

  10. dragon sacel =?

    By khi26e,
    • 3 replies
    • 511 views

  11. Mille Marteuax.

    By ijhawk,
    • 4 replies
    • 626 views

  12. Unable to use Common Bank

    By ShippoFoxFire,
    • 3 replies
    • 541 views

  13. rollback please

    By Thatguy,
    • 10 replies
    • 693 views

  14. Bug Porfavor Chequen Haber Que sucede.

    By Sacred Blade,
    • 7 replies
    • 771 views

  15. Pwand drop bug

    By khi26e,
    • 10 replies
    • 735 views

  16. Problème :'(

    By hidanx,
    • 4 replies
    • 662 views

  17. new guy in need of assistance

    By Avion,
    • 1 reply
    • 427 views

  18. Lost Items

    By ShippoFoxFire,
    • 0 replies
    • 375 views

  19. Patch Server Connection Failed.

    By ijhawk,
    • 3 replies
    • 678 views

  20. Lame D argent

    By Bianca92,
    • 1 reply
    • 450 views

  21. Bug de itens novamente

    By zelllima,
    • 10 replies
    • 1.9k views

  22. Item Disappearance 1 2

    By DogmaBlade,
    • 16 replies
    • 1.2k views

  23. my equipment bugged

    By khi26e,
    • 6 replies
    • 452 views

  24. Character bank crash

    By Runa,
    • 6 replies
    • 507 views

  25. Perdida de items

    By Henry,
    • 11 replies
    • 804 views

  26. Limiter trouble

    By chuk,
    • 1 reply
    • 487 views
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