Jump to content

Technical Support

All technical support you may need will be here.


How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.


3,866 topics in this forum

    • 4 replies
    • 520 views
    • 1 reply
    • 398 views
  1. Help item desapear

    • 3 replies
    • 481 views
  2. Login lol

    • 3 replies
    • 550 views
  3. bug en todo mi equipo

    • 5 replies
    • 3k views
    • 1 reply
    • 388 views
  4. Bugged equips.

    • 7 replies
    • 761 views
  5. Snow queen lost hit.

    • 5 replies
    • 576 views
  6. Common Bank.

    • 8 replies
    • 676 views
  7. Uninstalling PSO

    • 1 reply
    • 515 views
  8. bug denuevo....

    • 4 replies
    • 532 views
  9. tengo bug en baco

    • 13 replies
    • 737 views
  10. bug de mag XDD

    • 1 reply
    • 451 views
  11. Bank suddenly empty?

    • 1 reply
    • 386 views
  12. Corrupt Common Bank

    • 5 replies
    • 577 views
  13. bug omg

    • 7 replies
    • 561 views
    • 7 replies
    • 557 views
  14. Crushed Inventory

    • 10 replies
    • 632 views
  15. hi, i need rollback

    • 4 replies
    • 574 views
  16. items bugeados ?

    • 6 replies
    • 584 views
  17. can't access the game

    • 1 reply
    • 447 views
  18. Rollback again x.x

    • 7 replies
    • 670 views
    • 2 replies
    • 1.3k views
  19. Bug

    • 12 replies
    • 833 views
  20. rollback please?

    • 11 replies
    • 663 views
×
×
  • Create New...