Jump to content

Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,866 topics in this forum

  1. Error mio .-.

    By Die,
    • 7 replies
    • 605 views

  3. Inventory bug

    By Night1080,
    • 1 reply
    • 518 views

  4. not my other char got bugged ><

    By Needlefire,
    • 9 replies
    • 875 views

  5. Rollback Request

    By xtatEEcMOnkE,
    • 3 replies
    • 416 views

  6. Rollback Request

    By Susuka,
    • 5 replies
    • 583 views

  7. help ajudem me !

    By vitorffo,
    • 1 reply
    • 839 views

  8. BUG

    By vitorffo,
    • 1 reply
    • 442 views

  9. Weapon Stats Glitch?

    By LINKSWORD2,
    • 13 replies
    • 1.3k views

  10. Duplicated MAG Bug

    By Mantis Aqua,
    • 2 replies
    • 473 views

  11. ? item -_-

    By tenkaixii,
    • 8 replies
    • 656 views

  12. Sange & Yasha screwup

    By Sardonis,
    • 3 replies
    • 567 views

  13. BANK:COMMOM error

    By nub.com,
    • 5 replies
    • 762 views

  14. bug items novamente

    By macgaren,
    • 7 replies
    • 1.6k views

  15. RollBack please

    By dessens,
    • 6 replies
    • 620 views

  16. Need Roll Back if possible

    By Savant,
    • 2 replies
    • 437 views

  17. HOT DAMN, Lost a ton of shit

    By G295-80,
    • 9 replies
    • 804 views

  18. bug mag lvl 5 ¬¬

    By metabolic,
    • 1 reply
    • 435 views

  19. All Items Lost Need RollBack

    By Gilgamesh,
    • 7 replies
    • 635 views

  20. Item swapped in common bank

    By chuk,
    • 3 replies
    • 619 views

  21. Inventory full error

    By Savant,
    • 5 replies
    • 498 views

  22. ban bug

    By doddle1,
    • 2 replies
    • 438 views

  23. Lost DOUBLE CANNON 'Meire

    By Khymihohiu,
    • 2 replies
    • 471 views

  24. unsealing bugs

    By khi26e,
    • 1 reply
    • 446 views

  25. I can't get online!

    By YellowCrasher,
    • 2 replies
    • 453 views

  26. Benjamin Button

    By khi26e,
    • 1 reply
    • 516 views
×
×
  • Create New...