Jump to content

Technical Support

All technical support you may need will be here.


How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.


3,867 topics in this forum

    • 1 reply
    • 460 views
    • 1 reply
    • 445 views
    • 6 replies
    • 499 views
    • 12 replies
    • 806 views
  1. Bugged Lame >.<

    • 1 reply
    • 410 views
  2. Muted in Game

    • 4 replies
    • 617 views
    • 1 reply
    • 608 views
    • 4 replies
    • 498 views
    • 3 replies
    • 436 views
    • 5 replies
    • 590 views
    • 2 replies
    • 469 views
  3. Opt glitch?

    • 1 reply
    • 423 views
  4. items perdidos

    • 5 replies
    • 566 views
  5. Error code 2

    • 1 reply
    • 475 views
  6. Roll back plz

    • 5 replies
    • 483 views
  7. Mag bug

    • 4 replies
    • 603 views
    • 3 replies
    • 413 views
  8. reee posteo

    • 2 replies
    • 472 views
  9. error code 5

    • 14 replies
    • 1.3k views
  10. Perdida de excalibur

    • 2 replies
    • 425 views
  11. common bank bug

    • 7 replies
    • 599 views
    • 0 replies
    • 438 views
    • 2 replies
    • 474 views
  12. Bug Inventario

    • 2 replies
    • 484 views
    • 2 replies
    • 404 views
×
×
  • Create New...