Technical Support
All technical support you may need will be here.
How to post in this subforum
When posting in this subforum, please do it as follows, this will help us to solve the issue faster.
Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example
Notes:
Guildcard
If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.
Character Slot
If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.
Date/Time
If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.
??
If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.
3,866 topics in this forum
-
- 4 replies
- 543 views
-
-
- 8 replies
- 613 views
-
- 5 replies
- 564 views
-
- 6 replies
- 588 views
-
- 9 replies
- 907 views
-
- 8 replies
- 690 views
-
- 0 replies
- 490 views
-
- 2 replies
- 495 views
-
- 8 replies
- 722 views
-
- 1 reply
- 463 views
-
- 6 replies
- 640 views
-
- 3 replies
- 567 views
-
- 3 replies
- 456 views
-
- 6 replies
- 522 views
-
- 6 replies
- 516 views
-
- 1 reply
- 519 views
-
- 5 replies
- 802 views
-
- 6 replies
- 830 views
-
- 1 reply
- 462 views
-
- 1 reply
- 553 views
-
- 8 replies
- 884 views
-
- 3 replies
- 709 views
-
- 5 replies
- 532 views
-
- 2 replies
- 505 views
-
- 1 reply
- 423 views
