Jump to content

Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,867 topics in this forum

  1. glitch with mag

    By Slynkee,
    • 1 reply
    • 349 views

  3. Character bank bug disconnect

    By Exxod,
    • 2 replies
    • 349 views

  4. Rollback

    By elcleo,
    • 1 reply
    • 348 views

  5. Cade9988

    By Khi20e,
    • 0 replies
    • 348 views

  6. Bugged mag.

    By Hoppy~,
    • 1 reply
    • 345 views

  7. Game Wont Launch

    By dtpkilltec,
    • 1 reply
    • 345 views

  8. Restoring Kid Star Character levels.

    By killroy909,
    • 1 reply
    • 344 views

  9. Mags gained 2 def

    By Joseph Hararah,
    • 1 reply
    • 344 views

  10. Mag stat error

    By SidStarkiller,
    • 0 replies
    • 341 views

  11. Me resetearon el personaje

    By Sheik4n,
    • 0 replies
    • 341 views

  12. matrix screen after character select

    By Sliym,
    • 1 reply
    • 340 views

  13. I cant get the game to start up passed the launcher

    By sotheus,
    • 1 reply
    • 338 views

  14. Rollback?

    By Kodim,
    • 0 replies
    • 338 views

  15. Issues in registration

    By Ciccosanti,
    • 1 reply
    • 338 views

  16. i need a rollback

    By Garin,
    • 1 reply
    • 337 views

  17. bugged back to lv 1

    By Kirby Laphithin Walker,
    • 1 reply
    • 337 views

  18. Returning to Ultima, but characters are gone

    By Emeraldsniper,
    • 5 replies
    • 336 views

  19. Lost Forum Account with DTs

    By Dollypatton,
    • 1 reply
    • 336 views

  20. Lost son Hopkins EP4

    By ink,
    • 1 reply
    • 334 views

  21. Problem with Mag stats after transferring it

    By d.haji1,
    • 1 reply
    • 332 views

  22. Game keeps shutting off

    By chisekoishi13,
    • 1 reply
    • 331 views

  23. Trouble creating game account

    By Variathus,
    • 1 reply
    • 331 views

  24. PB vanished from mag

    By mcxvi,
    • 1 reply
    • 327 views

  25. Unable to receive guild invite

    By beebopn,
    • 1 reply
    • 327 views

  26. perdí un mag de hamburgesa por el dc :/ ayuda

    By ivanrojascastillo2000@gmail.com,
    • 1 reply
    • 326 views
×
×
  • Create New...