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Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,866 topics in this forum

  1. sand rappy dropped a photon drop

    By marcisawesome,
    • 7 replies
    • 920 views

  3. Lost PD's

    By slug!,
    • 9 replies
    • 929 views

  4. mis item se bugueron

    By darkmeter,
    • 3 replies
    • 783 views

  5. bank crash

    By Azeras,
    • 5 replies
    • 699 views

  6. Bugged Mille

    By Striker,
    • 6 replies
    • 767 views

  7. Login

    By Striker,
    • 0 replies
    • 534 views

  8. XkuratosX's bugged Items

    By Striker,
    • 11 replies
    • 752 views

  9. Missing account

    By Choko,
    • 1 reply
    • 555 views

  10. ta problema con el servidor ?

    By macgaren,
    • 3 replies
    • 562 views

  11. Please Help me my items went X ?

    By smur1982,
    • 2 replies
    • 567 views

  12. sre bug? o esta malo?

    By hollybass,
    • 2 replies
    • 562 views

  13. crashing and losing items(solved)

    By Hirakawa,
    • 3 replies
    • 623 views

  14. Bug Mag

    By Yonkou,
    • 5 replies
    • 666 views

  15. ayuda!

    By hunter_x,
    • 1 reply
    • 595 views

  16. Invincible Zu :o

    By Choko,
    • 7 replies
    • 744 views

  17. cool bug

    By semsax,
    • 13 replies
    • 923 views

  18. Se me borraron dos armas asi de la nada y un PC :_(

    By lemo,
    • 7 replies
    • 628 views

  19. lol teleusis graphic glitch

    By Draven,
    • 3 replies
    • 546 views

  20. desconeccion jugando episode 4

    By zeihn,
    • 2 replies
    • 497 views

  21. cant see past ncp skin 6

    By lunchy,
    • 6 replies
    • 653 views

  22. Anyone got this message?

    By Kure-ji,
    • 7 replies
    • 752 views

  23. Windows 7 fail

    By hakstarwind,
    • 3 replies
    • 615 views

  24. Desconexion por trasancion con mesetas

    By zabrock,
    • 4 replies
    • 632 views

  25. Disconnecting...

    By shazgrul,
    • 1 reply
    • 621 views

  26. PSOBB Won't Start

    By Riyogen,
    • 2 replies
    • 648 views
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