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All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,885 topics in this forum

  1. XkuratosX's bugged Items

    By Striker,
    • 11 replies
    • 862 views

  3. Missing account

    By Choko,
    • 1 reply
    • 641 views

  4. ta problema con el servidor ?

    By macgaren,
    • 3 replies
    • 626 views

  5. Please Help me my items went X ?

    By smur1982,
    • 2 replies
    • 641 views

  6. sre bug? o esta malo?

    By hollybass,
    • 2 replies
    • 633 views

  7. crashing and losing items(solved)

    By Hirakawa,
    • 3 replies
    • 716 views

  8. Bug Mag

    By Yonkou,
    • 5 replies
    • 787 views

  9. ayuda!

    By hunter_x,
    • 1 reply
    • 680 views

  10. Invincible Zu :o

    By Choko,
    • 7 replies
    • 894 views

  11. cool bug

    By semsax,
    • 13 replies
    • 1.1k views

  12. Se me borraron dos armas asi de la nada y un PC :_(

    By lemo,
    • 7 replies
    • 713 views

  13. lol teleusis graphic glitch

    By Draven,
    • 3 replies
    • 612 views

  14. desconeccion jugando episode 4

    By zeihn,
    • 2 replies
    • 584 views

  15. cant see past ncp skin 6

    By lunchy,
    • 6 replies
    • 750 views

  16. Anyone got this message?

    By Kure-ji,
    • 7 replies
    • 850 views

  17. Windows 7 fail

    By hakstarwind,
    • 3 replies
    • 702 views

  18. Desconexion por trasancion con mesetas

    By zabrock,
    • 4 replies
    • 786 views

  19. Disconnecting...

    By shazgrul,
    • 1 reply
    • 688 views

  20. PSOBB Won't Start

    By Riyogen,
    • 2 replies
    • 711 views

  21. un Bug o me robaron?

    By blue,
    • 3 replies
    • 599 views

  22. I can`t Play

    By ka0tik0,
    • 2 replies
    • 678 views

  23. excalibur que vira lame

    By macgaren,
    • 4 replies
    • 1.9k views

  24. Mismo problema y persiste

    By Awilix,
    • 14 replies
    • 1.2k views

  25. Cant get to the character screen

    By ijhawk,
    • 7 replies
    • 826 views

  26. Problema:No916 This server is full

    By Warhammer3000,
    • 4 replies
    • 690 views
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