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All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,888 topics in this forum

  1. bank crash

    By Azeras,
    • 5 replies
    • 857 views

  2. Bugged Mille

    By Striker,
    • 6 replies
    • 955 views

  3. Login

    By Striker,
    • 0 replies
    • 637 views

  4. XkuratosX's bugged Items

    By Striker,
    • 11 replies
    • 961 views

  5. Missing account

    By Choko,
    • 1 reply
    • 681 views

  6. ta problema con el servidor ?

    By macgaren,
    • 3 replies
    • 699 views

  7. Please Help me my items went X ?

    By smur1982,
    • 2 replies
    • 686 views

  8. sre bug? o esta malo?

    By hollybass,
    • 2 replies
    • 721 views

  9. crashing and losing items(solved)

    By Hirakawa,
    • 3 replies
    • 766 views

  10. Bug Mag

    By Yonkou,
    • 5 replies
    • 974 views

  11. ayuda!

    By hunter_x,
    • 1 reply
    • 748 views

  12. Invincible Zu :o

    By Choko,
    • 7 replies
    • 994 views

  13. cool bug

    By semsax,
    • 13 replies
    • 1.2k views

  14. Se me borraron dos armas asi de la nada y un PC :_(

    By lemo,
    • 7 replies
    • 807 views

  15. lol teleusis graphic glitch

    By Draven,
    • 3 replies
    • 672 views

  16. desconeccion jugando episode 4

    By zeihn,
    • 2 replies
    • 680 views

  17. cant see past ncp skin 6

    By lunchy,
    • 6 replies
    • 856 views

  18. Anyone got this message?

    By Kure-ji,
    • 7 replies
    • 971 views

  19. Windows 7 fail

    By hakstarwind,
    • 3 replies
    • 836 views

  20. Desconexion por trasancion con mesetas

    By zabrock,
    • 4 replies
    • 948 views

  21. Disconnecting...

    By shazgrul,
    • 1 reply
    • 795 views

  22. PSOBB Won't Start

    By Riyogen,
    • 2 replies
    • 787 views

  23. un Bug o me robaron?

    By blue,
    • 3 replies
    • 695 views

  24. I can`t Play

    By ka0tik0,
    • 2 replies
    • 786 views

  25. excalibur que vira lame

    By macgaren,
    • 4 replies
    • 2k views
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