nythevietgirl Posted December 14, 2011 Share Posted December 14, 2011 I just downloaded the installer and installed the program. When I start it, and click "Start game" a pop up comes up saying "Failed to update files." Can anyone help out? D: Quote Link to comment Share on other sites More sharing options...
chuk Posted December 14, 2011 Share Posted December 14, 2011 Are you sure you installed the latest version? If so did you try to reinstall it? Which OS are you using? Quote Link to comment Share on other sites More sharing options...
nythevietgirl Posted December 14, 2011 Author Share Posted December 14, 2011 Are you sure you installed the latest version? If so did you try to reinstall it? Which OS are you using? the latest version is 2.7 right? And yes I have. It gives me the same error. I'm running windows 7 64-bit. Quote Link to comment Share on other sites More sharing options...
chuk Posted December 14, 2011 Share Posted December 14, 2011 Hmmm, everything should run fine. Which .exe file do you use to start it up? The 'online.exe' is the one you need to use. A little pop up menu will appear with several options, like start, options etc. You using that one? Or maybe your antivirus blocks certain features of the game, and prevents it from installing patch updates. Also, be sure to run it with administrator rights. Quote Link to comment Share on other sites More sharing options...
nythevietgirl Posted December 14, 2011 Author Share Posted December 14, 2011 Yes, I'm using the online.exe one with administrative rights. Well I'm using Microsoft Security Essentials. Even when I turn it off, it still won't work. Quote Link to comment Share on other sites More sharing options...
Necrolust Posted December 14, 2011 Share Posted December 14, 2011 It seems a lot of people are having trouble getting on lately. Maybe the file is corrupt? Did you try reinstalling? Quote Link to comment Share on other sites More sharing options...
Larva Posted December 14, 2011 Share Posted December 14, 2011 mmm it seams somthing is bloking your updates. Quote Link to comment Share on other sites More sharing options...
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