lauradm Posted September 12, 2016 Share Posted September 12, 2016 Hi, Not sure if this is the right place to post this, sorry if it isn't. I haven't logged into my account (lauradm) for quite a long while, I've just redownloaded PSO:BB and installed it but every time I try to login it says "invalid login credentials". I've reset my password via the reset link on the log in page for this forum (not sure if the same username/password is used for this forum as is used for the game?) and tried after resetting it and still get the same issue. Are accounts closed after a certain amount of time? Or is this some other issue? Thanks in advance Link to comment
Shisui Posted September 12, 2016 Share Posted September 12, 2016 dont forget that forum account and game account are 2 diffrent accounts. you need one to play and one for forum! c: if you lock your acc cause of to often wrong logins then just pm soly doesnt need long and its unlocked again 1 Link to comment
Soly Posted September 12, 2016 Share Posted September 12, 2016 As Nightmare said, the accounts are not linked. Use this https://phantasystaronline.net/forgot_pass.php Link to comment
lauradm Posted September 12, 2016 Author Share Posted September 12, 2016 (edited) Excellent, nice one guys gonna try that link Soly, I thought they might not be linked but I just couldn't find the reset pass link for the game accounts for some reason! I'll try it and let you know also I reckon it's probably locked cos I did try and login many times, can you please check and unlock it for me, Soly? I am just waiting on the reset password email atm game account is also named 'lauradm' Edited September 12, 2016 by Cyane Merging replies Link to comment
Cyane Posted September 12, 2016 Share Posted September 12, 2016 1 minute ago, lauradm said: also I reckon it's probably locked cos I did try and login many times, can you please check and unlock it for me, Soly? I am just waiting on the reset password email atm game account is also named 'lauradm' should arrive soon, if not check your spam folder! Link to comment
lauradm Posted September 12, 2016 Author Share Posted September 12, 2016 still waiting nowt in me spam folder either! Link to comment
Lemon Posted September 12, 2016 Share Posted September 12, 2016 Sometimes it takes a long time, I know when I made my 2nd account it took 4 hours to get the email (using yahoo). . Link to comment
lauradm Posted September 12, 2016 Author Share Posted September 12, 2016 Yeah, still nothing has come through and nothing in my spam folder :/ ah well, I'm not in a huge rush so it's cool Link to comment
Soly Posted September 12, 2016 Share Posted September 12, 2016 (edited) Just as a heads up, the email used for this forum account is not the same used for the game account. Sent you a message. Edited September 12, 2016 by Soly 1 Link to comment
lauradm Posted September 12, 2016 Author Share Posted September 12, 2016 I was checking the wrong email address... forgot I'd used a different one for signing up for the game, duh! I've changed it and am able to log in now. Thanks for the help Link to comment
Cyane Posted September 12, 2016 Share Posted September 12, 2016 Should be solved then >;3 let us know if you could log Link to comment
lauradm Posted September 12, 2016 Author Share Posted September 12, 2016 yep am logged on now! Thanks again everyone Link to comment
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