Excellent, nice one guys gonna try that link Soly, I thought they might not be linked but I just couldn't find the reset pass link for the game accounts for some reason! I'll try it and let you know
also I reckon it's probably locked cos I did try and login many times, can you please check and unlock it for me, Soly? I am just waiting on the reset password email atm game account is also named 'lauradm'