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Common Bank ate my Hylian Shield


Tera

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I tried to withdraw my Hylian Shield when I already had a full inventory (didn't realize it). I immediately got the following error and disconnected. The time of the disconnect was perhaps 30 minutes prior to the time of this post.

9vjNcNB.png

Guildcard # 42147117

Disconnect occured on character slot 1.

I had literally just deposited the Shield into the common bank while using character slot 4, logged into character slot 1 to withdraw it, and the disconnect occurred. The Hylian Shield is not on Character slot 1, Character slot 4, or in the Common Bank. It is gone. D:

This is a screenshot taken perhaps a week ago, while having the Hylian Shield equipped.

fRdPlSS.png

If I need to add any other screenshots or info, please let me know. This is the first time I've ever lost an item of importance and needed to make a topic of this sort.

Thanks in advance! I'll be more careful in the future! D:

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