wrong username/pass

[MysticForce]

Both my friend and I are having the same issue.

We both played for a few weeks, no problems, over summer. We both tried to log in just now, and both of us are getting the "wrong username/password" error. We have documentation of our usernames and passwords, and we aren't typoing either. What's the problem here?

Edited November 4, 2014 by MysticForce

[Cyane]

The game doesn't support uppercase for username and password.

If the error still persists you can try to change your password here http://phantasystaronline.net/change_pass.php

[Samuel Oyler]

if you cant get it back i can help you level again and give you some gear i have lots of free time its no problem

[Soly]

What cyane said.. just use lowercase, you dont need to change them

The game doesn't support uppercase for username and password.

If the error still persists you can try to change your password here http://phantasystaronline.net/change_pass.php

Cy, the register page converts username and password to lowercase, the issue is when using it in the game

[MysticForce]

The login info is and was always lowercase.

[Soly]

The login info is and was always lowercase.

Sorry... totally didnt see the "we played for a few weeks" .. it's all cyane's fault.. then the only explanation would be that the password changed/ is wrong...

I can give you your usernames.. and you can check if you are typing it right... as for password, you can change them in the CP

Edited November 6, 2014 by Soly

[chuk]

Do you still have this issue?