Melody Posted April 25, 2014 Share Posted April 25, 2014 (edited) Guildcard: 42115371 Character Slot: 1 - Melody Info: Stored approximately 2-3k meseta in the bank and the game crashed. Now almost all of my items are ???? This happened approximately 30 minutes ago.May I have a rollback please? 9:30ishhhh PST http://i.imgur.com/KhY6Fcy.jpg Edited April 25, 2014 by Melody Link to comment
Cal_Unbreakable Posted April 25, 2014 Share Posted April 25, 2014 Add the time that it happened at, please ^^ Link to comment
Melody Posted April 25, 2014 Author Share Posted April 25, 2014 This happened approximately 9:30ishhhh PSTa little over an hour ago maybe. Link to comment
Armando Posted April 25, 2014 Share Posted April 25, 2014 alot of these bugs happening recently X_X hope you get your stuff back Link to comment
Melody Posted April 25, 2014 Author Share Posted April 25, 2014 Thanks Armando.I hope so too T_TI'm so lost without my character </3 -sad girl is sad- Link to comment
Soly Posted April 25, 2014 Share Posted April 25, 2014 Just have some patience... lately protoss has been doing some rollbacks.. hopefully he see (and work) on this one soon! Link to comment
Melody Posted April 25, 2014 Author Share Posted April 25, 2014 :')I'll be patientI can only imagine the amount of work and frustration is involved with rolling back accounts all the time. Link to comment
Protoss Posted April 26, 2014 Share Posted April 26, 2014 (edited) rollback can NOT be done because your character did not exist on the same day you got the ???? items. if im wrong please clear me up when all your items were there so i can perform the rollback, but if it is like i say, then i can't rollback your character. to get a rollback you have to be online on the same character during 8 hours or more on a single day (obviously with your items on your inventory) and then specify when you were online, and i did a background check you have like 4 hours 40 minutes with that character so the day you made it, then it got bugged right? Edited April 26, 2014 by Protoss Link to comment
Melody Posted April 26, 2014 Author Share Posted April 26, 2014 rollback can NOT be done because your character did not exist on the same day you got the ???? items. if im wrong please clear me up when all your items were there so i can perform the rollback, but if it is like i say, then i can't rollback your character. to get a rollback you have to be online on the same character during 8 hours or more on a single day (obviously with your items on your inventory) and then specify when you were online, and i did a background check you have like 4 hours 40 minutes with that character so the day you made it, then it got bugged right? Unfortunately yes, you are right. My character is only 4 hours and 40 minutes old. Though it sucks that I have to lose pretty much all my equips and finds and mag farming that was done in near 5 hours. My character got bugged less than 5 hours into its creation... There is no way to recover everything I lost? :'( Link to comment
Protoss Posted April 26, 2014 Share Posted April 26, 2014 if you have screenshots before the inventory got bugged then probably yes Link to comment
Melody Posted April 26, 2014 Author Share Posted April 26, 2014 Unfortunately..I don't I never thought that I'd need to screenshot my inventory every now and then :x Thanks for the help Protoss, it means a lot <3 I'll just continue with a new character and make up for the lost hours~ Link to comment
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