Brianna Gardner Posted December 20, 2019 Share Posted December 20, 2019 I can't seem to remember my login credentials so I tried using the Account Recovery found here:https://www.phantasystaronline.net/forum/index.php?/account-management/account-recovery/# when typing in my two emails I come up with no results. when typing in my username it says unable to send email at this time if the problem persists to contact a staff member. I haven't played in quite some time. I'm hoping my account didn't get deactivated. 1 Quote Link to comment
Sir Rendlan Posted December 21, 2019 Share Posted December 21, 2019 (edited) Hey. So a few things. The game account login and forum account login are 2 seperate entities. As well the email recovery is currently down. I am sure the account is still there. This came from Soly. Edited December 21, 2019 by Sir Rendlan Quote Link to comment
Brianna Gardner Posted December 21, 2019 Author Share Posted December 21, 2019 I know my username but don't know the pass word to log into the game 1 Quote Link to comment
Soly Posted December 21, 2019 Share Posted December 21, 2019 Just so other people see it here. RIght now there is an issue with emails and recovery emails won't be sent. We'll be fixing it soon Quote Link to comment
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