Can't get online, says i'm banned.

[Christopher Ross Crew]

I got disconnected and now i can't get back on because it says i'm banned, i've tried reseting router and release ip etc which i read from another post but it's not working...

[Fyrewolf5]

Try restarting your computer too, it often needs both computer restart and router restart. If that doesn't work, post your guildcard number in this thread so gm can look into it.

[Christopher Ross Crew]

I don't think it's my guild card because I have 4 accounts and none of them can get on, I did restart my pc too and no joy. How do I get my guild card number, since I can't log on.

[Evie]

Go to your PSO folder, open the file called Log, then open any chat in there. Your guild card number is written next to your name when you've spoken in game; begins with 42xxxxxx.

Also, what were you doing when you were disconnected? and did the message say that you were disconnected by a GM?

[Christopher Ross Crew]

I didn't see i pressed enter at the team counter and it poped up just before i hit enter and then i dc'd. Right before that I had just made striker of chao in ttf. My other account was logged on too and it dc'd 5 minutes later but it was just the normal disconnect message. I dunno if this would have anything to do with it but i hadn't logged off all day so my name was still green and everyone elses was white...?

[Christopher Ross Crew]

Main account GC 42145419 (The one that had a green name)

Other account 42150681 (The one that dc'd 1st and the one that made striker of chao).

[Soly]

Try again.

[Christopher Ross Crew]

Thank you, I can get back online now. What was the problem?