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Can't log into the game after creation an account.

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Hi i have just signed up to the game, i have this forum account and made another account for the game but everytime i try to log in it keeps saying invalid username and password. Can anyone help me please? 

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Could It be that you are creating a Forum Account Instead of an In-game account? :onion-head49: 


https://www.phantasystaronline.net/forum/index.php?/registration/ -> This link for registering to the game

https://www.phantasystaronline.net/forum/index.php?/register/ -> This link for registering In forum


Or also, did you validate your In-game account? :o 


And just In case, you didn't use any other characters besides numbers or letters, right? Just thought It might have to do with accidentally "alt + shift"ing :rf-08: 

Finally, I can't think of anything else :onion87: so last resort would be account recovery :D 





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Great welcome to Ultima and have fun! As you can see we have a helpful community here so please feel free to ask if you need help.

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