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My game won't run after sega logo


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wow this sucks, this is my first time installing psobb and my game won't run. after the sega logo it just stops, no pop ups no nothing. is it because im using windows 10? or because i did something wrong when im installing the game? i installed it with the full installer. can someone help me please?

Edited by Tutankhamen3
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17 hours ago, mudkipzjm said:

Are you running it in full screen? If I recall correctly, that can cause some issues.

no i start with default settings

 

9 hours ago, Soly said:

Try to update through the launcher.

i did it doesnt work. Should i redownload the installer?

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1 minute ago, Tutankhamen3 said:

game folder size is 850 MB

i just tried installing the offline version and it works, maybe i need some kind of patch?

What do you mean offline version?
That size looks fine...

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I don't think you need any patch given the fact that the launcher downloads it.
Maybe I misunderstood what you said with doesn't work back then...

Did the launcher download the updates correctly?

You could try running as admin if you haven't (I suppose you already did).

Maybe you can copy the offline version into the installation of ultima and run the launcher so it updates the required files then launch from the launcher as well.

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2 minutes ago, Soly said:

I don't think you need any patch given the fact that the launcher downloads it.
Maybe I misunderstood what you said with doesn't work back then...

Did the launcher download the updates correctly?

You could try running as admin if you haven't (I suppose you already did).

Maybe you can copy the offline version into the installation of ultima and run the launcher so it updates the required files then launch from the launcher as well.

yes i just follow the instalation procedure from the installer and im pressing update multiple times. ill try to copy the game

 

5 minutes ago, Soly said:

I don't think you need any patch given the fact that the launcher downloads it.
Maybe I misunderstood what you said with doesn't work back then...

Did the launcher download the updates correctly?

You could try running as admin if you haven't (I suppose you already did).

Maybe you can copy the offline version into the installation of ultima and run the launcher so it updates the required files then launch from the launcher as well.

or maybe because the box bellow option and website is empty? when i press down theres nothing there

Untitled.jpg

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1 minute ago, Tutankhamen3 said:

yes i just follow the instalation procedure from the installer and im pressing update multiple times. ill try to copy the game

Hopefully that helps because I can run without issue in windows 10.

Maybe if it doesn't work, then you can try this:

  1. Opening regedit.exe
  2. Go to Computer\HKEY_CURRENT_USER\Software\SonicTeam\
  3. Right click SonicTeam in the tree view and delete it.
  4. Run the launcher as admin, go to options and save them (shouldn't need to change anything).
  5. Run the game
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15 minutes ago, Tutankhamen3 said:

or maybe because the box bellow option and website is empty? when i press down theres nothing there

Didn't see this.
That's just a list of your used accounts, it wont be populated until you log in at least once

Does the screen really just stay in black?
The loading icon doesn't show up?

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9 minutes ago, Soly said:

Didn't see this.
That's just a list of your used accounts, it wont be populated until you log in at least once

Does the screen really just stay in black?
The loading icon doesn't show up?

no first a loading screen, then sega logo and sonic, then the game quit automatically back to dekstop without any massages.

i also tried the regedit its not working either

Edited by Tutankhamen3
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