Miyu Posted April 9, 2015 Share Posted April 9, 2015 Hello everybody, I tried to reset my password with the C-Panel. I received a new password and I want to change it, but the C-Panel says that the old passwords doesn't match. I also can't join the server with the temporatry password. Best regards Miyu Link to comment Share on other sites More sharing options...
Evie Posted April 9, 2015 Share Posted April 9, 2015 Hey, Did you use this link to reset your in-game password ? http://phantasystaronline.net/change_pass.php Im not sure what email you are referring to since you dont receive one when changing in-game passwords.. that is for forum password change only as far as I know. Hope that clarifies a bit. Link to comment Share on other sites More sharing options...
Evie Posted April 9, 2015 Share Posted April 9, 2015 If you used the forgot password feature then make sure to not copy and paste any spaces from the temporary password because it doesn't like this either xD 1 Link to comment Share on other sites More sharing options...
Miyu Posted April 9, 2015 Author Share Posted April 9, 2015 Yes, I used this tool and I didn't copied space chars. Link to comment Share on other sites More sharing options...
Cyane Posted April 9, 2015 Share Posted April 9, 2015 try to reset again and copy that new one when changing D: probably had some weird error Link to comment Share on other sites More sharing options...
Miyu Posted April 9, 2015 Author Share Posted April 9, 2015 Still doesn't work Link to comment Share on other sites More sharing options...
Miyu Posted April 9, 2015 Author Share Posted April 9, 2015 Solved: I had only to write my username with lowercase letters. Link to comment Share on other sites More sharing options...
Evie Posted April 9, 2015 Share Posted April 9, 2015 oh haha, that always catches some people . Glad its fixed, enjoy the game! 2 Link to comment Share on other sites More sharing options...
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