ok so i have more to this story i have talked with soly and sent him a msg. he states that heather lending gear out multiple times was an issue. furthermore the player ingame known as typhoon took advantage of heathers condition and stole her gear and thier is nothing more they can do. so if anyone sees the player typhoon dont drop anything near him or trade with him they are a scammer. i am so sorry to hear that u have been scammed heather