[unable to log in do to error]

I was able to fix it but now i cant create a character name... do i need a controller? i am playing on my Laptop 

 

[unable to log in do to error]

I recently downloaded this game to play since it has been many many years since I even saw this game, let alone play it. I have downloaded it properly and run it on admin settings but for some reasons, I can't play due to an error. I have tried different res settings but nothing is working.