[ERROR 403 - FORBIDDEN]

hi i have a problem with this i cant download the installer for psobb and i get this error 403 forbidden im downloading this from another pc and i dont know what to do?

[Server Down?]

ok thanks for letting me know

[Server Down?]

Cant connect is the server down or my internet connection

[One more, Lost levels]

Guildcard: 42121829
Slot: 2
Level: 200
Materials ?? i dont remeber

[Random Person Resetting peoples Levels]

hi Im new to this phantasy Star Online Forms thing i recently join a persons room maybe about 9 or 10 pm EST and his name was Tower and his other buddy lord Tower some how they were hacking peoples level to reset to level 1 and mines got reset to level 1 and now i cant use my other items in my inventory like my high level items is there anyway for u guys to fix my level back plz my level was 100 and what other info do i need to give u guys im still new to the forms Thanks In advance