It is a wired controller, I've the latest drivers, I am plugging it in before I open the program. I do get partial response, I can hit a button to get past the 'hit enter button' at the main menu screen, and I can select a character with the left stick, nothing else.
By all accounts it should be functioning normally, it does not, this is understandably frustrating, sorry if I come off as a bit pissy.