Random Ban?

[Pierce]

I haven't been able to play the game very much lately. I decided to come back to the game for a bit but when I tried to log on, it says I have been banned?! I am a legit player so I do not understand why I have been banned. Someone please help me out!

[chuk]

Prob just a bug, unless you have been banned for some reason.

Guildcard number is 42013524?

[Pierce]

Yes that is my Guildcard number, if you could help me I would really appreciate it

[chuk]

Unfortunately only Larva has access to the ip filter of the server. It might fix itself though. Do you have another network you can connect to and test out?

Edited October 14, 2012 by chuk

[Pierce]

I tried and I still get the same results. It says "You have been banned from this server" right before it shows my characters.

[chuk]

Ok, might be a hardware ban, based on your mac address.

Is it possible to try on another computer?

[Pierce]

Alright, I tried it on a different laptop and it did work but I really need it to work this laptop. Good to know I am not banned though. Thank you

[chuk]

Yeah, I just checked your account data in the database directly and you have not been banned by a GM. Just caught up in the filter for whatever crazy reason.