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[READ THIS FIRST] Frequent bugs


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As I noticed several bugs coming back quite often, I decided to make a
general topic covering the symptoms and the solutions if known.

IMPORTANT: Take pictures of the bugs if you want to make a topic about them.

Here's the list of the common bugs :

- Error 908
- Error 903 (can't log in)
- Items turned into '???'
- Unsealing bugs | SOLVED
- Ghost items
- NPC glitch
- Can't type username/password
- Joining party error
- Error 100 (DC-ing while doing stuff )
- Messed up title screen/graphics
- Game won't launch
- Lag
- Antivirus detects PSOBB as harmful
- Launcher is unable to download updates
- Merge-swapped | SOLVED
- 1/2 drops never drop | SOLVED
- Mag evolution messed up
- Huge amount of stackable items/meseta
- Forum doesn't load
- Banked items, dc and 'lost' them
- Can't invite new team member

- Error code 2

- Game starts up after pressing start, but closes in a split second

- Game patches over and over

- Invisible walls and floor

More info for each bug :
 

Name: Error 908

Cause: Something is blocking the connection to the server

Solutions:

  1. Check that "Test server" is disabled in the Launcher options.
  2. Turn DEP off for psobb.
    https://www.dell.com/support/article/uk/en/ukbsdt1/sln288643/what-is-data-execution-prevention-dep-?lang=en
  3. Whitelist the Ultima PSOBB folder so that your antivirus doesn't see it as harmful.
  4. Add it as a firewall exception or turn your firewall off.
  5. Set the launcher application to run as an administrator. This will allow you do download updates correctly.
  6. Restart your computer and then launch the game via the Launcher application.
  7. Change your DNS settings to Google’s on the Protocol Version 4
    https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10
  8. Re-download the game and latest update
    https://www.phantasystaronline.net/forum/index.php?/downloads/

 

---

Name: Error 903

Cause: The login server is down or the server is under maintenance. (or you have no internet access)

Symptoms: Unable to log in, people who are still online from before
the login being down, will lose all their progress from the moment
the login went down.

psobb2011011812393810.png

Solution: Log out, try again later, check the forums for info.

---

Name: Items turned into '???'

Cause: Mostly occurs in the common bank/inventory.

Symptoms: Some items will turn into '???' items and disconnect you.

Solution: If its only one item, take it out of your bank and drop it, log out,
login and bank all your items, then relog again. If this doesn't help, ask a GM.

---

Name: Unsealing bugs | SOLVED

Cause: The item you try to unseal has been found before the unsealing fix.

Symptoms: Mags will turn back to level 5, weapons will lose their %
or even go into negatives and the kills will randomly be 0 again.

pso1312495871.png


Solution: Bank your weapons with % and mags in your bank, take snapshots of the killcount
(/killcount command). For the kills showing 0, drop the item and pick it up again.
The place in your inventory affects the killcount command. Else ask a GM for help.
Don't forget, on ultima unsealing weapons takes more kills to unseal then other servers.
For ex. Limiters will need 4K more kills to show the 'use' option to unseal it.

---

Name: Ghost items/players

Cause: Error in the created game/lagg

Symptoms: Dropped items will not be seen by other players,
or will still be on the floor after being picked up.

Solution: Take the items you can, and recreate a fresh room.

---

Name: NPC glitch

Cause: You took an unexisting NPC.

Symptoms: Your character wont load and you won't be able to move in the lobby.

Solution: Go in the dressing room (at the character selection screen) and change
apearance to default. Type NPC/0 to be normal again.

---

Name: Can't type username or password

Cause: Wrong keyboard settings

Symptoms: You won't be able to type anything at all at the login screen.

Solution: http://www.phantasys...rd-to-chattype/

---

Name: Error at joining party

Cause: Mostly caused by a connection error/program error

Symptoms: You will get a message 'PSBB.exe has stopped working' and PSOBB will close.
Or you see the city from a topview and can't do a thing.

errorpl.png

Solution: Hold 'alt' + 'backspace' to reset PSOBB, ask for the room to be recreated.

---

Name: Error 100

Cause: Mostly caused by a bugged/hacked item. Might also be in common bank.

Symptoms: You will get disconnected while doing stuff like, feeding a mag,
unequipping an itemtake out an item from the bank, pick up your 30th item,...

error100.png

Solution: Browse trough your items to look for bugged ones, and follow the
steps above to get rid of it.

---

Name: Messed up title screen/graphics

Cause: Wrong patch update. (like updating an old version with a new patch)


http://img502.images...11812391246.png


Solution: http://www.phantasys...__10#entry33853
or this : http://www.phantasys...itchy-graphics/

---

Name: Game won't launch

Cause: The source folder is corrupted or files are missing (not in the same folder)

Symptoms: The game won't launch, sometimes giving you an error.

Solution: Redownload the source folder and make sure everything is in the correct map.
You can always use a shortcut for the .exe.

---

Name: Lag

Cause: An issue with your internet connection/speed. Also caused by fog.

Symptoms: The game will run very slow at several episodes/quests

Solution: Check your internet connection, lower the resolution and game quality.
Download an anti-fog skin.

---


Name: Antivirus/firewall issue

Cause: Antivirus/firewall acknowledges PSOBB.exe as a virus.

Symptoms: Game won't run.

Solution: http://www.phantasys...with-installer/

---

Name: Launcher unable to download updates

Cause: Antivirus/firewall blocks the launcher's internet connection.

Symptoms: The launcher fails to download an update with an error along the lines: "The underlying connection was closed"

Solution: Whitelist the launcher under your firewall  or antivirus that has any type of network scanning capabilities.
You can also download the latest updates manually from the downloads page.

---

Name: Merge swapped | SOLVED

Cause: Common bank doesn't like merges lol

Symptoms: Any merge put into the common bank has a chance to be replaced by another,
mostly razonde merge.

Solution: Take pictures of your merge and trade it back with a GM.

---

Name: 1/2 drop never drops | SOLVED

Cause: When a droprising event is going on, all drops who go higher then 1/1
won't drop. Example : a 3X event on a 1/2 drop = 3/2 so it won't drop.

Symptoms: Rare monsters won't drop their 1/2 drops.

Solution: Wait to hunt those after events, they are still 'easy' to get, as
the appearance rate of rare monsters is high on ultima.

---

Name: Mag evolution messed up

Cause: Wrong character/ID reference from the mag

Symptoms: http://www.phantasys...2804#entry32804

Solution : Log in and out, has a slight chance to resolve the problem. Needs to be resolved in the binaries.
This will normally prevent the bug from happening : http://www.phantasys...8132#entry48132


---

Name: Huge amount of stackable items/meseta

Cause: The common bank bugs these things

Symptoms: Meseta, monomates, PDs and such will be multiplied by a very high number.
ex. 2344523X Monomates

Solution : Get the items that are valuable to you out of the bank, and make a topic for a
request for a bankswipe. Remeber, bug abuse can get you banned.

---

Name: Forum inaccessible

Cause: Error with the SQL database | Queries not executed correctly or no connection to SQL database.

Symptoms: U will get this image : http://img7.imagesha...40/sqlerror.png

Solution : Refresh the page, try again later. More info here : http://www.phantasys...__10#entry35992

---

Name: Banked items, dc and 'lost' them

Cause: bad sync between client and server (bad connection ? ) Makes the storing pointer messing up.

Symptoms: While banking several items, your game will dc and when you log back in, the items are 'gone'.

Solution: Look in your bank, u will have stored the first items of your invent instead of the items you wanted.
Else there might have been a rollback and then, nothing you can do about it.

---

Name: Can't invite new team member

Cause: Player is writing a message/ looking at something with f12

Symptoms: You will 'fail' at the inviting

Solution: Let him close all his menus, and try again. Reloading blocks could also help.

---

Name: - ERROR CODE 2

Cause: Missing files/blocked patcher by antivirus/firewall

Symptoms: You'll get an error message upon starting the game (Error 2)

Solution: Disable your antivirus while downloading/updating the client and installer. More info here : http://www.phantasystaronline.net/forum/index.php?/topic/6760-error-code-2/?hl=error

---

Name: Game starts up after pressing start, but closes in a split second

Cause: A wrong resolution is selected in the game options.

Symptoms: The game will try to draw the game rectangle but will crash cause the resolution is too far off.

Solution: In the launcher, go to >options>resolutions and try to change it to one that is supported for you.

---

Name: Game patches over and over

Cause: You're not using the online.exe or not as administrator mode

Symptoms: Your game will keep patching over and over and create a .pat file in your PSOBB root folder.

Solution: Run online.exe as administrator and/or rename the PsoBB.exe to PsoBBbackup.exe and the PsoBB.pat to PsoBB.exe

---

Name: Invisible walls and floor

Cause: You probably have a software like Raptr or part of AMD Catalyst software that will interfere with PSO's graphics

Symptoms: You walls and floor will be almost invisible

Solution: Disable the software described in the cause

Still have a problem?

I hope this helps you solving your problem, else you can always post a new topic to get specific info.
Post a topic by these rules : http://www.phantasys...rollback-topic/

This topic will be updated whenever we discover a new common bug/solution.

Edited by R-78
Added 908
  • Like 17
Link to comment

I think this thread was needed and I would say I think some of the drop rates have been off for some time now. I have not gotten any rares from rare mobs in a game by myself with my oran for months now. The only time that has no been an issue is when it is a high rare mobs event.

As I noticed several bugs coming back quite often, I decided to make a

general topic covering the symptoms and the solutions if known.

Here's the list of the common bugs :

- Error 911

- Items turned into '???'

- Unsealing bugs (causes many)

- Ghost items

- NPC glitch

- Can't type username/password

- Joining party error

- Error 100 (DC-ing while doing stuff )

- Messed up title screen/graphics

- Game won't launch

- Lagg

- 'Antivirus detects PSBB as harmfull'

More info for each bug :

Name: Error 911

Cause: The login server is down or the server is under maintenance.

Symptoms: Unable to log in, people who are still online from before

the login being down, will lose all their progress from the moment

the login went down.

Solution: Log out, try again later, check the forums for info.

---

Name: Items turned into '???'

Cause: Mostly caused by the common bank.

Symptoms: Some items will turn into '???' items and disconnect you.

Solution: If its only one item, take it out of your bank and drop it, log out,

login and bank all your items, then relog again. If this doesn't help, ask a GM.

---

Name: Unsealing bugs

Cause: Unsealing items is just buggy

Symptoms: Mags will turn back to level 5, weapons will lose their % and the kills

will randomly be 0 again.

Solution: Bank your weapons with % and mags in your bank, take snapshots of the killcount

(/killcount command). For the kills showing 0, drop the item and pick it up again.

The place in your inventory affects the killcount command. Else ask a GM for help.

---

Name: Ghost items/players

Cause: Error in the created game/lagg

Symptoms: Dropped items will not be seen by other players,

or will still be on the floor after being picked up.

Solution: Take the items you can, and recreate a fresh room.

---

Name: NPC glitch

Cause: You took an unexisting NPC.

Symptoms: Your character wont load and you won't be able to move in the lobby.

Solution: Go in the dressing room (at the character selection screen) and change

apearance to default. Type NPC/0 to be normal again.

---

Name: Can't type username or password

Cause: Wrong keyboard settings

Symptoms: You won't be able to type anything at all at the login screen.

Solution:

---

Name: Error at joining party

Cause: Mostly caused by a connection error/program error

Symptoms: You will get a message 'PSBB.exe has stopped working' and PSOBB will close.

Or you see the city from a topview and can't do a thing.

Solution: Hold 'ctrl' + 'backspace' to reset PSOBB, ask for the room to be recreated.

---

Name: Error 100

Cause: Mostly caused by a bugged/hacked item. Might also be in common bank.

Symptoms: You will get disconnected while doing stuff like, feeding a mag,

unequipping an itemtake out an item from the bank, pick up your 30th item,...

Solution: Browse trough your items to look for bugged ones, and follow the

steps above to get rid of it.

---

Name: Messed up title screen/graphics

Cause: Wrong patch update. (like updating an old version with a new patch)

Symptoms: You will get a glitchy titlescreen and graphic erros in the game.

Solution:

---

Name: Game won't launch

Cause: The source folder is corrupted or files are missing (not in the same folder)

Symptoms: The game won't launch, sometimes giving you an error.

Solution: Redownload the source folder and make sure everything is in the correct map.

You can always use a shortcut for the .exe.

---

Name: Lagg

Cause: An issue with your internet connection/speed. Also caused by fog.

Symptoms: The game will run very slow at several episodes/quests

Solution: Check your internet connection, lower the resolution and game quality.

Download an anti-fog skin.

---

Name: Antivirus/firewall issue

Cause: Antivirus/firewall aknowledge PSOBB.exe as a virus.

Symptoms: Game won't run.

Solution:

---

Still have a problem?

I hope this helps you solving your problem, else you can always post a new topic to get specific info.

Post a topic by these rules :

This topic will be updated whenever we discover a new common bug/solution.

Link to comment

I feel the same about certain drop rates, also the fact that if it was the case that drops were bugged or messed up who has the evidence that its the case? Cause no one has a ???? or something u can post to prove your theories. Cause theres no way to see if your right,"besides something never dropping". But i will say that in a case such as this there should be periodic maintenance here and there to check and see if the drops are right. Also i think there should be a Ultima drop chart for all items and drop rates. Because most people are relying on pso-world.com or wiki or so on... And eventually we realize a big portion of the drops are wrong so then rumors begin of the drop rates and in the end no one really knows what to think about certain items. I think a "full" official ultima drop chart, and drop rate included is long over due. Its a great server and very successful so why not do it up all the way?

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  • 5 weeks later...

Updated,

- Now pictures

if you have any better solution for a bug or want me to add a new common bug, post below.

Link to comment
  • 5 months later...
  • 3 weeks later...
  • 1 year later...

I cant even log in, just get message saying my ID or pass is incorrect...confused

Did you use capitals during the registration?

Link to comment
  • 2 months later...

Name: Huge amount of stackable items/meseta

Cause: The common bank bugs these things

Symptoms: Meseta, monomates, PDs and such will be multiplied by a very high number.

ex. 2344523X Monomates

Solution : Get the items that are valuable to you out of the bank, and make a topic for a

request for a bankswipe. Remeber, bug abuse can get you banned.

I think a LOOOOOOOOOOT of people need to be banned for the meseta glitch. Hahaha. Anyone with a charge yasminkov has surely abused this. :onion-head77:

Good topic, Chuk. Very thorough.

  • Like 2
Link to comment
  • 1 year later...

Im not sure if this should be under this topic or separate, but i thought it worth mentioning and felt like a bug even thought it isn't technically one.

I recently downloaded the game and started playing. I had a few hoops to jump through; some related to 'corrupt files' (probably not corrupt, but my computer thought so), some related to anti-virus, others were me just trying to get my settings right. All in all it was a bit of pain since I downloaded and re-downloaded different versions of the game. This is my point; the correct download for the game client was a bit confusing.

I first went to the downloads tab here: http://www.phantasystaronline.net/downloads.php This had what I thought was the main PSObb client and the patch files (2.8) which I extracted and manually put in. Seemed to work one day, then didn't the next. Then I realized the main PSObb client file is listed twice on the downloads page so I tried it both ways - still had some problems. Then I went to the forums on the Ultima Client download thread here: http://www.phantasystaronline.net/downloads.php This seemed to have the best and most current version (3.3) which is currently working.

Ultimately I had to dig a little just to get the right file. At the very least the 3.3 file should be on the top of the downloads page me thinks. Might even be worth having some type of easy download button on the homepage. Thoughts?

Link to comment

Well.. the links in the downloads page are outdated... as you pointed the version 3.3 is the latest, i have used it several times and it has worked, the patch is only needed if you dont want the full download and already have one installation of PSOBB. .. there is an easy download in the homepage... but is not as "easy" to find as a straigh BIG button saying download.

Anyways, in the forum, i updated in september the topic about downloads with the latest installer link, i updated it again to remove a broken link too...

Topic up-to-date

Downloads page neeeding update

This outdated installer should theoretically still work since it will update itself after installing and running.

Edited by Soly
Link to comment

Downloads page neeeding update

This outdated installer should theoretically still work since it will update itself after installing and running.

I suppose your right, but I was mainly sharing my experience. And after it didnt initially work, i started looking through the forums and this bug thread to find my symptoms. Like i mentioned it was a bit of a combination of things so if it was only the main file for me, it may have patched and gone through smoothly.

Maybe other wont be as thick headed as I was :)

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