Gaz Posted November 6, 2021 Share Posted November 6, 2021 when i try login to the game i get the above error and dont know how to fix it can anybody help me please Quote Link to comment
Damian Lazcano Posted November 6, 2021 Share Posted November 6, 2021 5 minutes ago, theweed123 said: when i try login to the game i get the above error and dont know how to fix it can anybody help me please maybe you are using the wrong password or username. try changing your password and see if that works so that you can enter https://www.phantasystaronline.net/forum/index.php?/account-management/password-change/ https://www.phantasystaronline.net/forum/index.php?/account-management/account-recovery/ Quote Link to comment
Gaz Posted November 6, 2021 Author Share Posted November 6, 2021 thank you , i got into the account and seems my ingame account is banned, i cant remember what for but o well Quote Link to comment
Legion Posted November 6, 2021 Share Posted November 6, 2021 (edited) u can appeal it, and find out why. sometimes is just a mistake and u can get your account back. Edited November 6, 2021 by Legion Quote Link to comment
Xerrai Posted December 7, 2021 Share Posted December 7, 2021 On 11/6/2021 at 10:21 AM, Damian Lazcano said: maybe you are using the wrong password or username. try changing your password and see if that works so that you can enter https://www.phantasystaronline.net/forum/index.php?/account-management/password-change/ https://www.phantasystaronline.net/forum/index.php?/account-management/account-recovery/ I'm having the same issue about the invalid credentials. I've tried the password reset and I'm still getting the same issues any suggestions? Quote Link to comment
Soly Posted December 7, 2021 Share Posted December 7, 2021 2 hours ago, Xerrai said: I'm having the same issue about the invalid credentials. I've tried the password reset and I'm still getting the same issues any suggestions? Can you send me a private message with the username/email you are trying to recover? Quote Link to comment
rarefeline Posted June 25, 2022 Share Posted June 25, 2022 I'm having the same issue. Clearly was able to log in to the website but the password reset is saying I'm using the wrong password? Quote Link to comment
rarefeline Posted June 25, 2022 Share Posted June 25, 2022 Account recovery worked but I swear I had characters on this account. Whatever. Just happy to be back after all these years. ❤️ Quote Link to comment
Soly Posted June 26, 2022 Share Posted June 26, 2022 Then it must have been a different account. If you can think of any other emails, try them too. Quote Link to comment
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