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old account recovery failed?


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Hello guys. After i had finally found my mail adress for the account i tried to reset the password. After that the game told me I have to finish the email validation progress. Did that and logged in but now there aren't any characters left. Like its a fresh account.

I hope someone can help me and restore the characters and the items on that account cause it pretty much has all the important items of my accounts.

 

Username of that account is "cartman" and guildcard is 42161849 according to the validation email i got. It definatly had a Ramarl called Cartman (think on lvl 200).

 

Thanks in advance

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