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New player cant get in to the game


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Hello to everyone who play this game, i am a new player and i cant play the game it tells me that its the wrong username or password. i would like some help with this fix thx

 

 

Update, i see i need to sign up for the game its self and its telling me wrong pass word WTF

Edited by Deltagamer8800
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2 hours ago, Usagi said:

Make sure you made a GAME account and that you are not trying to sign into the game with your forum credentials, as they are different entities.

You can register for an in-game account here https://www.phantasystaronline.net/forum/index.php?/registration/

i've been doing this wrong for 6 years

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On 2/6/2020 at 10:51 PM, Usagi said:

Make sure you made a GAME account and that you are not trying to sign into the game with your forum credentials, as they are different entities.

You can register for an in-game account here https://www.phantasystaronline.net/forum/index.php?/registration/

i get that but when i try it keeps telling me invalid password

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@Deltagamer8800 The only other direction I can point you towards is this link, as it will give you a clue of what is going wrong such as getting a message back "Username does not exist." or "Old password is incorrect. " will tell you that the username you typed is not the one you thought/you didn't make a game account or that you did mistype your accounts password, respectively: https://www.phantasystaronline.net/forum/index.php?/account-management/password-change/#

If you do find you have an existing account correctly made, but with the wrong password this link will be the most relevant for you: https://www.phantasystaronline.net/forum/index.php?/account-management/account-recovery/

Of course if you find you don't have an account I will ask that you refer back to my original comment for a link to create one.

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