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item withdraw disappeared after "connection terminated"


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I had a Daylight Scar +25 with 25/35/0/0/35, was withdrawing from bank earlier today and when i pressed enter for the withdraw i got a error message that said "connection terminated" and i had to restart the game, when i logged in again the daylight scar was nowhere to be found. please restore this item as it was one of my favorite looking weapons.  

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Please follow this if you want us to help.

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Without your Guildcard number, there is nothing we can do.

  • Like 1
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My apologies,

 

Guildcard:

42009889

Character Slot:

(common bank)

item was attempted to be withdrawn from common bank to 2nd character slot "trapsftw"

Date/Time:

12/27/19 at appoximately 12:00am

 

Thank you for looking into this. 

 

Edited by Toughbreak
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I had a Daylight Scar +25 with 25/35/0/0/35, was withdrawing from bank yesterday and when i pressed enter for the withdraw i got a error message that said "connection terminated" and i had to restart the game, when i logged in again the daylight scar was nowhere to be found. please restore this item as it was one of my favorite looking weapons.  

Guildcard:

42009889

Character Slot:

(common bank)

item was attempted to be withdrawn from common bank to 2nd character slot "trapsftw"

Date/Time:

12/27/19 at appoximately 12:00am

 

Thank you for looking into this. 

 

Edited by Toughbreak
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On 12/28/2019 at 10:13 PM, Toughbreak said:

item was attempted to be withdrawn from common bank to 2nd character slot "trapsftw"

10/10 name btw

  • Like 3
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Just tell me when you can get into the game.

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