Louki Posted March 11, 2018 Share Posted March 11, 2018 I looked around the forums and couldnt find much that could help me with this problem , so here it goes. Since I got the game a few days ago , Game is working fine and launcer is updating files,except everytime I try to go into the options the Launcher stops responding, already tried re-installing the game,downloading the launcher again,running it as admin and nothing has worked so far . Any ideas? Quote Link to comment
Soly Posted March 11, 2018 Share Posted March 11, 2018 I don't log unhandled exceptions. Can you make the launcher crash then go to the event viewer and see if there is any entry about it. After making it crash, follow these steps. Open start menu, type Event Viewer. Open the Event Viewer. In the left panel, go to Event Viewer > Windows Logs > Application. Check in the list any entry with an Error (if the launcher really crashed there should be 2 entries first). Send me the content of the "General" tab of both. Quote Link to comment
Louki Posted March 11, 2018 Author Share Posted March 11, 2018 Spoiler Application: Launcher.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileFormatException at MS.Internal.FontFace.CompositeFontParser.Fail(System.String, System.Exception) at MS.Internal.FontFace.CompositeFontParser.ParseFontFamilyCollectionElement() at MS.Internal.FontFace.CompositeFontParser..ctor(System.IO.Stream) Exception Info: System.IO.FileFormatException at MS.Internal.FontFace.CompositeFontParser.Fail(System.String, System.Exception) at MS.Internal.FontFace.CompositeFontParser..ctor(System.IO.Stream) at MS.Internal.FontCache.FamilyCollection+SystemCompositeFonts.GetCompositeFontFamilyAtIndex(Int32) at MS.Internal.FontCache.FamilyCollection.GetFontFamilies(System.Uri, System.String) at System.Windows.Media.Fonts.CreateFamilyCollection(System.Uri, System.Uri, System.String) at System.Windows.Media.Fonts..cctor() Exception Info: System.TypeInitializationException at Launcher.ViewModel.OptionsVM..ctor(Launcher.View.Options, Launcher.ViewModel.MainVM) at Launcher.View.Options..ctor(Launcher.ViewModel.MainVM) at Launcher.ViewModel.MainVM.FOption(System.Object) at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(System.Windows.Input.ICommandSource, Boolean) at System.Windows.Controls.Primitives.ButtonBase.OnClick() at System.Windows.Controls.Button.OnClick() at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(System.Windows.Input.MouseButtonEventArgs) at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean) at System.Windows.UIElement.ReRaiseEventAs(System.Windows.DependencyObject, System.Windows.RoutedEventArgs, System.Windows.RoutedEvent) at System.Windows.UIElement.OnMouseUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs) at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean) at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs) at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs) at System.Windows.Input.InputManager.ProcessStagingArea() at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs) at System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport) at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawMouseActions, Int32, Int32, Int32) at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef) at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at Launcher.App.Main() Spoiler Faulting application name: Launcher.exe_Launcher, version: 1.5.2.0, time stamp: 0x5aa00912 Faulting module name: KERNELBASE.dll, version: 6.1.7601.24024, time stamp: 0x5a58e5b7 Exception code: 0xe0434352 Fault offset: 0x000000000001a06d Faulting process id: 0x1f38 Faulting application start time: 0x01d3b96068ead4ac Faulting application path: D:\Phantasy Star Online\Launcher.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Quote Link to comment
Soly Posted March 18, 2018 Share Posted March 18, 2018 Are you on windows 7? There seems to be a bug in a .Net update affecting WPF applications in windows 7. The updates with the bug are: .NET Framework 4.7.1 .NET Framework January 2018 Security and Quality Rollup (KB 4055002) Microsoft has released a tool to fix this issue which can be downloaded in the link below.https://dotnetbinaries.blob.core.windows.net/kbassets/KB4074906/fixittool-KB4074906.exe You can read more about the issue on github. If you want to try the fix tool, please let me know the results. 1 Quote Link to comment
Louki Posted March 19, 2018 Author Share Posted March 19, 2018 Yep , that seems to have fixed it , Thanks Quote Link to comment
Soly Posted March 19, 2018 Share Posted March 19, 2018 That's good to hear, thanks for trying it out. Quote Link to comment
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