Gessé Posted July 27, 2017 Share Posted July 27, 2017 Good night, i cant make logon in the game, say password and user name invalid somebody help?! thx Quote Link to comment Share on other sites More sharing options...
Fyrewolf5 Posted July 27, 2017 Share Posted July 27, 2017 you could try the account recovery tools (password change https://www.phantasystaronline.net/forum/index.php?/account-management/password-change/ and username recovery https://www.phantasystaronline.net/forum/index.php?/account-management/account-recovery/ ) Quote Link to comment Share on other sites More sharing options...
Soly Posted July 27, 2017 Share Posted July 27, 2017 Did you register a game account here? That account is not the same as the forum account. Did you enter the password correctly? (caps and stuff) Quote Link to comment Share on other sites More sharing options...
Gessé Posted July 27, 2017 Author Share Posted July 27, 2017 Is still saying that username and password are incorrect, could they delete my record so I can try again? Quote Link to comment Share on other sites More sharing options...
Gessé Posted July 27, 2017 Author Share Posted July 27, 2017 Sorry for the inconvenience but I managed to loguim and I still found that I already have characters on the server, thank you for the attention and then play ^^ Quote Link to comment Share on other sites More sharing options...
assface Posted July 27, 2017 Share Posted July 27, 2017 (edited) Justo ahora, Gessé dijo: Sorry for the inconvenience but I managed to loguim and I still found that I already have characters on the server, thank you for the attention and then play ^^ u better send the info about all ur acounts to ur email address and save it, to avoid future problems Edited July 27, 2017 by assface Quote Link to comment Share on other sites More sharing options...
Gessé Posted July 27, 2017 Author Share Posted July 27, 2017 Ok valew by the say already done and sorry once again for the distraction! Quote Link to comment Share on other sites More sharing options...
Soly Posted July 28, 2017 Share Posted July 28, 2017 I see you already solved it but just to make it clear, we do not delete accounts unless we have a pretty good reason to do it (an user request is not, neither accounts that haven't been used in a while). 9 hours ago, Gessé said: Is still saying that username and password are incorrect, could they delete my record so I can try again? Quote Link to comment Share on other sites More sharing options...
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