Account went AWOL

[final pacman]

My account is FinalPacman and all my items names changed and most of them disappeared all my gear. i am not sure why or what happen i have not logged on since Christmas really. Is there any way i can get a roll back or these items recovered.

[Fyrewolf5]

Run the Launcher.exe and update the game. We've added several new items to the game, so if you don't update your item names get shifted. You should still have your items, it's just displaying incorrect names until you update.

[Ki Fung Chan]

Some items name have changed, but if you lost some items, you should post your Guild Card, which character(s) have been affects, or which if its the common bank. If possible post the time also.

[Howitzer]

yes i also lost my dm storm and star needle set bcuz of this  pls give me back

Edited April 15, 2017 by Howitzer

[final pacman]

alright i might not be missing anything but i cant tell just yet. i did update and everything the names are still changed 

My guild number is 42014036 and its all the chars and both banks

 

 

[Soly]

Run the launcher as admin.
Your antivirus might not be letting it update the files.

We cannot really help you as it's a problem with your computer configuration/antivirus.

If for any reason you still cannot update, download and apply the latest patch from the downloads page.

[final pacman]

i have done all of that and there is no solve. i would like to see if i could have a roll back before the up date. i am basically missing units, a few weapons. the names changed 

[final pacman]

is there anything that we could do about this

 

[Soly]

You probably are not missing anything, is just that your game is outdated and thus the names do not appear correctly.

As a last option, I'd recommend you to reinstall the game and see if it fixes whatever is not letting you update.

[Larva]

I guess he got the update and it's fixed ?

@final pacman

[final pacman]

i have got the update and its not fixed names are still changed an some weapons and units have completely changed 

[final pacman]

PROBLEM SOLVED. THANKS