Stephen Burgin Sr. Posted February 16, 2017 Share Posted February 16, 2017 guildcard # 42174619 fourth character slot date 2/16/17 3:30pm guildcard user # 42176597 sent me message today and i never got them. switched blocks and restarted no help. delete card and readded. no help. i have also lost a few cards that have been given to me in the past week. sorry if not filled out to the rules. i tried to look them up but the link i tried was broke. it was old. Quote Link to comment
Soly Posted February 16, 2017 Share Posted February 16, 2017 There is a banner here that you can click https://www.phantasystaronline.net/forum/index.php?/forum/23-bugs-crashes/ I have had reports of in game mail not working but I haven't had time to check them out. Quote Link to comment
R-78 Posted February 16, 2017 Share Posted February 16, 2017 When you mail someone you need to have his GC or he won't receive your messages. (Assuming you are not in the same team) Are you sure he got yours ? Quote Link to comment
Stephen Burgin Sr. Posted February 17, 2017 Author Share Posted February 17, 2017 yes he got mine. we were in the same room together. we tested it a few ways as mentioned. didn't know what else we could do. forgot to mention this before. when i do a search now it will show up for the ones online, but none of the usual information. such as lobby and block. don't know if that might help. Quote Link to comment
radezz Posted February 17, 2017 Share Posted February 17, 2017 exactly this is happening to me too. Not with every contact tho. and they receive my messages, but i dont receive theirs. Quote Link to comment
Larva Posted February 17, 2017 Share Posted February 17, 2017 2 hours ago, Stephen Burgin Sr. said: yes he got mine. we were in the same room together. we tested it a few ways as mentioned. didn't know what else we could do. forgot to mention this before. when i do a search now it will show up for the ones online, but none of the usual information. such as lobby and block. don't know if that might help. Thanks for the report, we will check this Quote Link to comment
Soly Posted February 17, 2017 Share Posted February 17, 2017 Just tried it and mails seem to be working, however the search is still wonky. Right now, 42174619 has 42174619 in the guildcard list but not the other way around. Quote Link to comment
Soly Posted February 17, 2017 Share Posted February 17, 2017 The display issues when checking guildcards online has been fixed. The problem with the mail, seems to be an error when checking for the sent guildcard, the code checks against a guildcard field in the character data, but this one may vary since it's not properly updated in Tethealla (in theory it should not need to be updated but if the character was moved to another account it could cause issues). It should be fixed in the code but would be added to the server once its restarted. 1 Quote Link to comment
Stephen Burgin Sr. Posted February 17, 2017 Author Share Posted February 17, 2017 Thank you very much for looking into this Quote Link to comment
pishion Posted March 6, 2017 Share Posted March 6, 2017 @soly me eplicas en in box como lo soluciono? esque no entiendo el punto de que no esta actualizado o así y ya no me sirve mis 2 cuentas y la de mi hermano; de como 10 personas solo me llegan mensajes de 6 por dar un ejemplo y es en las 3 cuentas. Ya me voy a dormir pero si necesitas checar mi cuenta comentame inbox y te mando toda la informacion detallada de cuales cards son las que no recivo mails y a que cuentas o lo que se necesite. Gracias. Quote Link to comment
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