I need a rollback please <3

[Melody]

Guildcard: 42115371

Character Slot: 1 - Melody

Info: Stored approximately 2-3k meseta in the bank and the game crashed.

Now almost all of my items are ????

This happened approximately 30 minutes ago.
May I have a rollback please?

9:30ishhhh PST

http://i.imgur.com/KhY6Fcy.jpg

Edited April 25, 2014 by Melody

[Cal_Unbreakable]

Add the time that it happened at, please ^^

[Melody]

This happened approximately 9:30ishhhh PST
a little over an hour ago maybe.

[Armando]

alot of these bugs happening recently X_X hope you get your stuff back

[Melody]

Thanks Armando.
I hope so too T_T

I'm so lost without my character </3

-sad girl is sad-

[Soly]

Just have some patience... lately protoss has been doing some rollbacks.. hopefully he see (and work) on this one soon!

[Melody]

:')
I'll be patient

I can only imagine the amount of work and frustration is involved with rolling back accounts all the time.

[Protoss]

rollback can NOT be done because your character did not exist on the same day you got the ???? items.

if im wrong

please clear me up when all your items were there so i can perform the rollback, but if it is like i say, then i can't rollback your character.

to get a rollback you have to be online on the same character during 8 hours or more on a single day (obviously with your items on your inventory) and then specify when you were online, and i did a background check you have like 4 hours 40 minutes with that character so

the day you made it, then it got bugged right?

Edited April 26, 2014 by Protoss

[Melody]

rollback can NOT be done because your character did not exist on the same day you got the ???? items.

if im wrong

please clear me up when all your items were there so i can perform the rollback, but if it is like i say, then i can't rollback your character.

to get a rollback you have to be online on the same character during 8 hours or more on a single day (obviously with your items on your inventory) and then specify when you were online, and i did a background check you have like 4 hours 40 minutes with that character so

the day you made it, then it got bugged right?

Unfortunately yes, you are right.

My character is only 4 hours and 40 minutes old.

Though it sucks that I have to lose pretty much all my equips and finds and mag farming that was done in near 5 hours.

My character got bugged less than 5 hours into its creation...

There is no way to recover everything I lost? :'(

[Protoss]

if you have screenshots before the inventory got bugged then probably yes

[Melody]

Unfortunately..I don't
I never thought that I'd need to screenshot my inventory every now and then :x

Thanks for the help Protoss, it means a lot <3

I'll just continue with a new character and make up for the lost hours~