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All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,866 topics in this forum

  1. I sudden losing item after havent play awhile.

    By Exxod,
    • 8 replies
    • 542 views

  3. mas bug ¬¬

    By ARTER,
    • 5 replies
    • 808 views

  4. Login server has been down for 8 hours now!

    By Viper,
    • 10 replies
    • 996 views

  5. my bank had like 100 items now look!

    By tylar231,
    • 2 replies
    • 480 views

  6. Bug

    By Biza,
    • 12 replies
    • 791 views

  7. olga flow glitch

    By davell,
    • 10 replies
    • 848 views

  8. bugg max atack epi 1 cave

    By jxlioxxx,
    • 3 replies
    • 502 views

  9. ty big bang

    By tylar231,
    • 0 replies
    • 420 views

  10. help i keep crashing

    By Dizzak420,
    • 1 reply
    • 489 views

  11. 2do post. plz

    By Krauzzer,
    • 4 replies
    • 543 views

  12. bug... 1 2

    By Krauzzer,
    • 28 replies
    • 2.3k views

  13. NEEDS A ROLLBACK

    By poptart,
    • 6 replies
    • 567 views

  14. Help! 1 2

    By djij2010,
    • 24 replies
    • 1.6k views

  15. Need Rollback Please

    By Cheetah,
    • 2 replies
    • 605 views

  16. Bug dc using pd in gallon shop

    By Exxod,
    • 7 replies
    • 581 views

  17. Lost Sato D:

    By FlameHeart,
    • 1 reply
    • 485 views

  18. bugeo =C

    By ARTER,
    • 2 replies
    • 551 views

  19. Bug de nuevo T-T

    By isma,
    • 6 replies
    • 698 views

  20. my items dissappeared

    By chariots7,
    • 7 replies
    • 601 views

  21. bug de union a party

    By himurahassan,
    • 1 reply
    • 511 views

  22. Is my Lame bug or not?

    By dragon,
    • 10 replies
    • 666 views

  23. Lost some lv after Rollback do i have to earn them over?

    By Exxod,
    • 3 replies
    • 446 views

  24. Common Bank yet again.

    By Kiryu13,
    • 6 replies
    • 585 views

  25. I need a rollback most item turn ?

    By Exxod,
    • 2 replies
    • 414 views

  26. se me bugeo el equipo de nuevo

    By sora,
    • 3 replies
    • 2.2k views
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