Jump to content

Technical Support

All technical support you may need will be here.


How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.


3,866 topics in this forum

    • 1 reply
    • 382 views
    • 2 replies
    • 527 views
    • 1 reply
    • 476 views
  1. Lost items 1 2

    • 22 replies
    • 1.5k views
  2. Syd requesting for help

    • 5 replies
    • 517 views
  3. Lost money

    • 2 replies
    • 494 views
  4. bug iris

    • 12 replies
    • 875 views
  5. Bug item ?

    • 10 replies
    • 666 views
  6. Server Down?

    • 1 reply
    • 465 views
  7. Bugzarro

    • 12 replies
    • 777 views
  8. satos bug

    • 1 reply
    • 456 views
  9. mis no stan:(

    • 4 replies
    • 661 views
  10. Major Problem

    • 7 replies
    • 552 views
  11. im buggin!

    • 3 replies
    • 485 views
    • 1 reply
    • 410 views
  12. Bugg de todo mi banco

    • 1 reply
    • 432 views
  13. Bug

    • 2 replies
    • 469 views
  14. ROLLBACK PLZ DX

    • 4 replies
    • 560 views
  15. bug

    • 8 replies
    • 645 views
  16. rollback?

    • 4 replies
    • 444 views
  17. rollback plz 1 2 3 4

    • 45 replies
    • 3.2k views
  18. bug en mi equipo

    • 9 replies
    • 4.6k views
  19. Bugg, ayuda!(rollback)

    • 3 replies
    • 490 views
    • 5 replies
    • 736 views
  20. need a Rollback plz

    • 7 replies
    • 658 views
×
×
  • Create New...