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Technical Support

All technical support you may need will be here.

How to post in this subforum

When posting in this subforum, please do it as follows, this will help us to solve the issue faster.

Spoiler

Guildcard: 42000001
Character Slot: 1
Date/Time: 31/12/2015 - 23:59 UTC -0
Description: Explain what happened.
Comment: This is just an example


Notes:

Guildcard

If the report is not related to a specific account, use N/A.
To see your guildcard in game, open the menu with Home or F12 and select Chat > Guildcard > My Card.

Character Slot

If the report is not related to a specific character, use N/A.
If the report is related to the common bank, you can indicate it with (Common Bank)
The first note of this section still applies, so if you are only reporting the common bank, use N/A (Common Bank).
There are only 4 character slots, use the slots where the problem is if applicable, use only numbers.

Date/Time

If the report is not related to a specific date/time, use N/A.
Please be concise, if you don't remember the date/time, use an approximate.
Post the time with a timezone.

??

If you don't follow this guidelines when posting, we might not work in your report until you correct it.
If you have a question related with this guidelines, please message a member of the staff or send a mail through the Contact Us form.
Do NOT send messages to the staff to report errors unless it's a security problem that has to be discussed in private.

3,865 topics in this forum

  1. Mi Mille perdió Hit ayudaaa

    By Kevin,
    • 1 reply
    • 398 views

  3. Help item desapear

    By Eduardo728,
    • 3 replies
    • 478 views

  4. Login lol

    By Ganon,
    • 3 replies
    • 546 views

  5. bug en todo mi equipo

    By sora,
    • 5 replies
    • 3k views

  6. MI MAg se Volvio Level 1.. omg Help

    By alfreyeah,
    • 1 reply
    • 386 views

  7. Bugged equips.

    By tittisee,
    • 7 replies
    • 746 views

  8. Snow queen lost hit.

    By Die,
    • 5 replies
    • 575 views

  9. Common Bank.

    By Kiryu13,
    • 8 replies
    • 673 views

  10. Uninstalling PSO

    By Kaji Motomiya,
    • 1 reply
    • 514 views

  11. bug denuevo....

    By Sara,
    • 4 replies
    • 531 views

  12. tengo bug en baco

    By alberto_valde,
    • 13 replies
    • 730 views

  13. bug de mag XDD

    By serverus,
    • 1 reply
    • 450 views

  14. Bank suddenly empty?

    By KitsuneKai,
    • 1 reply
    • 386 views

  15. Corrupt Common Bank

    By LINKSWORD2,
    • 5 replies
    • 576 views

  16. bug omg

    By Berserker,
    • 7 replies
    • 558 views

  17. I need RollBCk Plz Lost items

    By TallyWa,
    • 7 replies
    • 554 views

  18. Crushed Inventory

    By Joey20,
    • 10 replies
    • 628 views

  19. hi, i need rollback

    By Dizzak420,
    • 4 replies
    • 566 views

  20. items bugeados ?

    By Sara,
    • 6 replies
    • 581 views

  21. can't access the game

    By desjardins,
    • 1 reply
    • 445 views

  22. Rollback again x.x

    By circa899,
    • 7 replies
    • 664 views

  23. Can't type in a character name?

    By Julius,
    • 2 replies
    • 1.3k views

  24. Bug

    By Siegfried,
    • 12 replies
    • 825 views

  25. rollback please?

    By chariots7,
    • 11 replies
    • 661 views

  26. wont let me do main quests in epi 2 & 4

    By vikingkingrorik,
    • 1 reply
    • 382 views
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